Velt’s platform is trusted by industry leaders including Pendo, Runway, Webflow, Classwallet and is shaping the way users collaborate and work together online.
We are seeking a passionate Developer Success Engineer to elevate our developer experience. You will empower developers to leverage our SDK effectively, and play a key role in shaping the future of our product.
What You Need To Succeed
• Strong communication skills, both written and verbal
• Worked as a full time web developer for atleast 2 years
• Proficiency in JavaScript and React and familiarity with MDX and GitHub
• Experience in creating developer documentation and tutorials
• Background in support engineering with full-stack experience
• Ability to debug complex software issues
• Passion for developer experience and technical education
• Experience with developer communities and open-source ecosystems
What You Will Do
• Respond to and resolve customer’s technical support requests
• Analyze customer needs and identify patterns. Convert these into feature requests and bug reports
• Maintain our documentation to address common questions and showcase new features
• Create examples and demos to showcase product capabilities
We Are Looking For The Following Four Fits
• Startup stage fit:
• You have experience working independently with abstract problem statements.
• You have experience thriving in unstructured and ambiguous environment.
• You get excited about just delivering - whether it’s a juicy challenging problem or a dry boring problem.
• You have the ambition to be the best in your craft.
• Problem fit:
• You are excited about the problem we are working on and have an opinion about the problem/solution.
• Experience fit:
• You have worked as a full time web developer for atleast 2 years.
• You have worked at atleast one company for >2 years.
• Culture fit:
• You prioritize speed over perfection.
• You can explain difficult concepts to a 5 yr old.
• You are kind and can find common ground in difficult scenarios.
• You are hungry to learn and grow extremely fast.
Why you should join us
We Are Looking For Someone Who Can Hustle And Is Excited To Go All In. This Is Not a 9-5 Job. It's Fast Paced And Demanding. We Are Working On Very High Impact Products. This Requires High Velocity, Low Ego & Lots Of Hunger. At Velt
• You will be one of the early employees & shape our engineering practices, products, company culture & business.
• You will get equity and participate in success of the company.
• You will work with an outstanding team.
• You will learn and grow at an accelerated pace.
• You will create your best work & shape the future of every shared experience on the web.
• Your work will get shipped to end users as soon as daily.
• Your work will matter. You will have a direct large impact on the company and our customers.
Submit The Following When You Apply
• Why are you looking for a change right now?
• What excites you about the problem space and what is your point of view on that?
• Why are you the right fit?
Location: San Francisco, CA
Posted: Aug. 20, 2024, 8:53 a.m.
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