Put your IT Knowledge to good work by supporting an extraordinary team at KCCI Television. Our award-winning team is recognized as Iowa’s News Leader and the lead source for the latest information. Make your hard work count towards something good for your community and your team. The IT role in television is challenging and creative, but never boring. Know that your work mattered at the end of a day.KCCIis a multi-platform local media leader. Our passionate team members serve our viewers and clients with world-class content and advertising solutions seen by thousands of consumers every day. And because we know consumers don’t want to be constrained, we are driven to ensure every news story and every advertising solution will reach them wherever they are, and on whatever device they are using. As part of the global Hearst team, based in Des Moines, Iowa, our resources to serve our viewers, clients and employees are best-in-class.KCCI employees change the world with their work. Our journalists produce award-winning content that helps consumers makes sense of their community. Our sales team delivers strategic advertising solutions to help local businesses fulfill their dreams. Our engineering team enjoys world-class technology and understands how it supports our overall mission to inform, entertain, and support our local communities. The KCCI team also cares deeply about their friends and neighbors. Every year their collective work raises thousands of dollars and awareness for local charitable causes. IT Managers should be customer service focused, with exceptional interpersonal and communication skills, with thorough knowledge of the below items: Network topology, switching, connectivity, and segmentationvLAN understanding and IP ManagementVMware & Virtual systems & ManagementCisco Hyperflex Virtual Systems Management & UnderstandingWireless Connectivity & usage policies – Hearst, Hearst GuestSecurity Management – Cylance, SEP, etc.MFA & Systems AccessActive Directory Management & Understanding – Quest Active RolesWAN connectivity – circuit usage, including SupplementalITAM – Asset Management - ReplenishmentService Now functions and Service Catalog – ITIL Worker Interface / End User InterfaceUser On-Boarding and New User Setup in SNOWQumulo Production storage systems management & understandingSCCM Initiatives and Windows Updates – client install and reportingWSUS Server Update SystemRubrik Backup SystemsENPS Systems & WEB Access – News iPadsBit Central Production SystemsSigniant Transfer AgentsStreaming & OTT efforts – Up LinkDMZ – Publicly facing systems – Gateway SwitchesADC Automation & BOPS SwitchesSoftware Compliance & LicensingVPN Access – Juniper Pulse Configuration & SupportBomgar system & supportPDQ Inventory & DeployVoIPLower priority on deploying desktops, updating software, repairing broken hardware, and other level 1 functions. Unless circumstances dictate otherwise.A thorough knowledge, understanding, and familiarity of the essential job functions must be the primary goal within the first 90 – 180 days. An ongoing effort to gain a holistic overview of broadcast and IT systems, operations, and workflow is essential.Qualifications Requirements: Good analytical & technical problem-solving skillsMust be able to work under pressure in a fast-paced environment with constant deadlinesGood interpersonal and communication skills, positive attitude, team playerAbility to maintain corporate standards, policies, and proceduresMay be required to be “on-call” outside of normal working hoursEducation: BS or BA in Computer Science, Information Science or Information Technology or an equivalent combination of training and real world work experience including military experience. Microsoft, Cisco, VMWare, or other certifications are preferred
Location: United States
Posted: Aug. 18, 2024, 8:57 p.m.
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