At Mr. Cooper Group, You Make the Dream Possible.
Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.
Join us and make the dream of home ownership possible!
Are you an experienced Product Manager passionate about creating great digital products or businesses? Do you want to drive positive change in the mortgage industry? If so, Mr. Cooper Home Loans wants to hear from you. We’re the largest non-bank mortgage servicer in America, with a lean in-house Product team that functions like a nimble startup.
We believe that delivering products and experiences that delight our customers is both art and science and to do it well requires talented and passionate team members who have the ability to be conceptual yet critical thinkers. This includes bringing innovation and new products to the portfolio of products, ensuring current and future products align with the organization's strategic goals and objectives.
The Product team at Mr. Cooper is at the forefront of this effort, creating user-friendly digital solutions for the millions of homeowners Mr. Cooper serves and the thousands of employees behind the scenes—whether it is via our customer facing, front office or back office channels.
Now with exciting new Generative AI and LLM powered innovations, we’re are focused on building products that make homeowners’ lives easier and keep our business strong.
We are looking for a Senior Product Manager that can help drive the integration of Generative AI and machine learning into our overall product set. This is a hands-on individual contribution position. This person will assess the market landscape and current business process for viable new innovative ideas to accelerate our AI/ML products, tools and technologies.
This is a unique position with tremendous exposure to the enterprise and C-suite. This includes ideate, design & development of AI models to drive automation use cases, and the product management of those applications, services, and data pipelines to enable powerful user interactions.
Here are some specifics about the day-day activities in the role:
• Assess the market landscape for innovative ideas to drive AI transformation.
• Collaborate with internal and external stakeholders to develop and maintain the AI team product roadmap, and present to company leaders, clients and other stakeholders.
• Coordination with specialized product tracks to integrate and drive AI automation use cases across the product portfolio.
• Develop functional technical specifications, diagrams, and use cases to define the platform and product enhancements and conduct usability studies to insure the effectiveness of products.
• Work with cross functional teams to design the user experience, project scheduling, and interaction with development and QA teams to complete desired projects.
• Work with internal and external stakeholders to launch products and enhancements insuring they operate effectively and meet project objectives.
• Work with the business team to create materials to promote our solution and value proposition.
• Insure necessary documentation is prepared for user stories, product development and user guides.
Key traits for a successful candidate are:
• You are curious, driven and have proven experience collaborating with product managers in a cross functional setting to define requirements.
• You are comfortable with imperfect information. You embrace the process of working incrementally and iteratively to define, own and deliver an awesome product.
• You are comfortable working in a (highly) regulated industry and are prepared to do the necessary work to meet legal and compliance requirements without compromising customer or employee experience.
• You are able to prioritize work and effectively manage to deadlines.
Are you this person? If so, we can’t wait to hear from you.
Required Skills / Experience
• Qualified candidates have a very strong product management / ownership background with demonstrated expertise (5+ years) in working with clients or the company to deliver world-class technology solutions.
• 10+ years’ prior experience in agile software development environments and should be comfortable working in cross-functional teams with designers, developers, QA, stakeholders, legal, compliance, etc.
• Relevant experience in technology, ideally with exposure to machine learning, generative AI and large language models. e.g. Google Cloud Gemini, OpenAI GPT, Azure Copilot
• Domain/Industry knowledge of the real estate and mortgage industry is a plus. Will consider personal experience in the industry, but professional work experience is preferred.
• Bachelor’s degree required, Master’s degree is considered a pl
Location: Dallas, TX
Posted: Aug. 19, 2024, 7:20 p.m.
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