Work Location:
United States of America
Hours:
40
Pay Details:
$86,840 - $130,000 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Sales & Customer Distribution Support
Job Description:
The Fraud Business Strategy Specialist will manage full scope of forecast delivery for Small Business Lending, TD Auto Finance, and Home Equity related losses. Responsible for maintenance/creation of detailed forecast models as well as creation of forecast review content for discussion with relevant peers, partners, and executives. Will be responsible for leading discussions across the Fraud teams for pro-active analysis and insightful reporting and forecasting of both 3rd and 1st party fraud.
The Fraud Business Strategy Specialist will manage a portfolio of one or more fraud supported business lines while generating multifaceted insights, understanding and enacting strategic direction. The Specialist will be accountable for hands on delivery of objectives, projects, process changes, reporting/forecasts, and business partnership meetings.
Depth & Scope:
• Oversight of fraud attacks and trends impacting identified area
• Partners with senior leadership to implement countermeasures in accordance with strategic goals
• Participates in quarterly & annual fraud loss, and operational capacity forecasting exercises
• Implements procedure and project changes
• Adheres to Change Management protocols
• Leverages business level reporting to identify fraud trends and provide insight based on area of oversight
• Supports project development, intent & ongoing partner projects; provide risk identification and support the development of business insight for the project
• Supports projects/ change by leveraging fraud expertise to help define fraud resilient products through the development of business level requirements and processes
• Provides post launch Project and IT/ technology validation and issue management to ensure business and or fraud requirements are met
• Ensures Fraud policy/process alignment & implementation for both fraud and supported business lines
• Provides monthly business partner loss/operational performance updates and participate in review sessions
• May be responsible for the day to day management of Fraud vendors
• When working on formal projects, expectation is these projects are a moderate cost and risk rating/tier
Education & Experience:
• Bachelor's degree in a related discipline
• 3-5 years of work experience in a related capacity
• Experience in fraud management preferred
• Proficient with Microsoft Office applications; Advanced Excel preferred
• Strong communication skills and a proven ability to develop effective relationships with external and internal business partners are required
• Skilled in managing budgets, P&L and resource allocation
• Ability to handle confidential information with discretion
Preferred Qualifications:
• Experience working in a corporate function within a financial institution
• Previous experience with forecasting and planning
Customer Accountabilities:
• Supports the strategic direction of the fraud supported business and play a key role in the implementation of the overall business strategy while balancing Customer experience and fraud risk
• Participates in identifying, designing and testing solutions and supporting the implementation of business projects/initiatives
• Participates in discussion on strategic goals with partners in any given portfolio (output is roadmap and/ or strategic plan/ deliverables/ frameworks/ short to long term goals etc.)
• Works effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing and aligning others as needed
Shareholder Accountabilities:
• Collaborates with partners on business challenges and deliver fact-based advice that aligns to strategy and drives shareholder value
• Supports the development and implementation of operational strategies/ standards/procedures and objectives to achieve measurable excellence in the quality delivery of sales, service, and products aligned with “industry best practice” and overall enterprise strategy and objectives
• Participates in establishing and executing development/ input on fraud impact for busines
Location: Mt Laurel Township, NJ
Posted: Aug. 20, 2024, 8:38 a.m.
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