PeopleSoft Production Support Engineer (Software Developer - PeopleSoft 2) - Provisional
GENERAL DUTIES
Under general supervision, plans, designs, develops, and fulfills PeopleSoft Enterprise Human Capital Management, Campus Solutions, and Finance Solutions application development requirements for complex applications.
The Software Developer (PeopleSoft) demonstrates mastery of one or more PeopleSoft product modules and expertise using Application Engine, PeopleSoft Tools, and People Code. Serves as a resource person in at least one of the above mentioned modules.
All personnel perform related work. This specification describes typical assignments; related duties may be assigned as needed. There are two assignment levels (level 1 and Level 2).
General Work Tasks
Assignment Level 1
• Interprets functional designs to create technical designs containing the information needed to code PeopleSoft objects, partnering with Project Team members to collect requirements and validate designs
• Codes PeopleSoft objects adhering to technical designs
• Applies standard PeopleSoft development tools and other software components as needed (e.g., Application Designer, Application Engine, SQR, Application Messaging, Component Interfaces, PeopleSoft, Crystal Reports)
• Creates documentation needed to support PeopleSoft code
• Creates and executes unit and system integration tests to validate new or changed code; documents errors and resolves defects
• Works with feedback from the user community
• Supports technical aspects of code deployment to production environments
• Supports the Production function by resolving code defects identified by end users
• Works to support transition of Production Support to Managed Services team
• Designs and generates PeopleSoft reports
• Provides solutions to a variety of technical problems of moderate scope and complexity
Assignment Level 2
• Completes all Level 1 tasks
• Troubleshoots codes / PeopleSoft objects adhering to technical designs using specialized
• Serves as an expert resource to Level1 staff
• Applies expertise and supplies technical guidance to others using standard PeopleSoft development tools and other software components as needed (e.g., Application Designer, Application Engine, SQR, Application Messaging, Component Interfaces, PeopleSoft, Crystal Reports)
• Advises Level 1 staff during unit and system integration tests to validate new or changed code; documents errors and resolves defects
• Provides technical support and troubleshooting within defined service level agreements
• Provides solutions to a variety of technical problems of larger scope and complexity than Level 1
CONTRACT TITLE
IT Software Developer-PeopleSoft
FLSA
Exempt
CAMPUS SPECIFIC INFORMATION
The Office of Computing and Information Services (CIS) at the City University of New York (CUNY) supports the IT and telecommunications needs of CUNY's 25 colleges. CIS supports enterprise IT and applications, identifies and develops new technologies that advance the University's core mission, operates and maintains the University's network, the enterprise Data Center, and the CUNY Service Desk. Additionally, CIS manages the processes of safeguarding the University’s IT assets and maintaining the security posture by operating the CUNY Security Operations Center (SOC), develops disaster recovery plans for business continuity, and supports the CUNYfirst Enterprise Resource Planning (ERP) solution that integrates student administration, financial management, and human resources operations across CUNY’s 25 colleges. Lastly, CIS provides strategic and operational IT leadership to all CUNY campuses.
Reporting to the PeopleSoft Finance Solutions Manager, the PeopleSoft Production Support Engineer will be a technical application support engineer responsible for the Cash Management module in PeopleSoft. Additional support may be required for the PeopleSoft suite consisting of Accounts Payable, Account Receivable, General Ledger, Purchasing, and eProcurement. The incumbent will offer superior client support, promote and ensure consistent performance of deployed PeopleSoft services. Additionally, they will support PeopleSoft applications, collaborate with various IT and business teams to design, interpret, and create documents, execute system integrations, test and validate new or changed code, generate reports, and provide solutions to resolve code defects in transactions.
Responsibilities include, but are not limited to the following:
• Develops design documents based on business requirements; evaluates and analyzes user requests and designs new or modified programs; creates documentation to support the PeopleSoft code.
• Interprets functional designs to create technical designs for PeopleSoft objects, partners with Project Team members to collect requirements, and validates designs.
• Codes PeopleSoft objects adhering to technical designs, uses standard PeopleSoft development tools and other software component
Location: New York, NY
Posted: Aug. 21, 2024, 10 a.m.
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