• Monitor inbound channels (phone & email) and proactively respond to leads
• Own initial discovery conversations with prospective customers
• Dissect and qualify prospects' business goals to determine if the platform can be a strategic investment for their business growth
• Accurately capture customer information, including addresses and phone numbers, for future follow-up in our CRM
• Translate the platform’s features into benefits for the customer
• Use pre-built formulaic solutions and recommendations based on customer goals and objectives, including recommending best billing plans
• Offer competitive insights as to why the platform is, or is not, a good fit for each prospective customer’s needs
• Maintain up-to-date knowledge on the market and competitive landscape
• Explain our Terms of Use in plain language
• Meet/exceed defined productivity and quality metrics
Dexian, LLC is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Location: Anywhere
Posted: Aug. 20, 2024, 8:27 a.m.
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