3+ years of experience in account management, customer success, inside sales, sales development, or renewals operations
2+ years of experience managing accounts related to enterprise data management, data governance, or similar data intelligence solutions
Experience in a quota-carrying sales role with proven achievement in retaining and expanding into customer accounts
An expert with contract negotiation and account management across a range of renewal sizes, from high velocity, low touch renewals to low velocity, high touch
Have excellent written and verbal communication
A passion for building relationships and solution outcomes with customers, strong project management, organization skills, and process management
Ability to mitigate risk
Experience working within a fast-paced late-stage startup environment
Excellent organizational skills with the ability to prioritize tasks and work independently and as part of a team
Responsibilities As an Account Manager specializing in Data Intelligence at Alation, you will be responsible for owning and executing a portfolio of renewal contracts in an assigned territory with Alation’s Sales organization
The ideal candidate possesses a deep understanding of SaaS contracting, demonstrating expertise in minimizing financial attrition, identifying growth opportunities, and providing data-driven insights to enhance future outcomes
This role is 100% remote reporting to the Regional Sales Director within a specific sales territory
Customer Relationship Management: Cultivate and expand relationships with executive sponsors, champions, and decision-makers within customer organizations, emphasizing the significance of data intelligence
Renewal Management: Ensure timely renewals for assigned accounts and territories, utilizing customer data, analytics, and insights to assess the health of renewals well in advance
This is inclusive of outbound renewal activities such as discovering and educating new stakeholders and renewals qualifications for existing customers
Forecasting and Negotiation: Take ownership of renewal opportunities, forecasting accurately, negotiating favorable terms, and engaging internal resources for a seamless renewal process
Upsell and Cross-Sell: Identify and leverage upsell or cross-sell opportunities within each account, collaborating with the account team for mutual success
Risk Mitigation: Proactively identify renewal risks and develop mitigation plans, involving internal resources for prompt solutions
Problem-Solving: Recognize and escalate complex technical or business issues within Sales, Deal Desk, and any other parts of the organization to work on a solution that results in prompt sales closure and optimal customer satisfaction
$55,000 - $75,000 a year
The base salary range is specific to the United States
The salary of the final candidate selected for this role will be set based on a variety of factors, including but not limited to internal equity, experience, education, work location, specialty, and training
Continuous learning, enrichment and development opportunities
Competitive pay and health offerings including commuter benefits
Flexible time off to relax and recharge
Qualifications 3+ years of experience in account management, customer success, inside sales, sales development, or renewals operations
2+ years of experience managing accounts related to enterprise data management, data governance, or similar data intelligence solutions
Experience in a quota-carrying sales role with proven achievement in retaining and expanding into customer accounts
An expert with contract negotiation and account management across a range of renewal sizes, from high velocity, low touch renewals to low velocity, high touch
Have excellent written and verbal communication
A passion for building relationships and solution outcomes with customers, strong project management, organization skills, and process management
Ability to mitigate risk
A customer satisfaction focus
Experience working within a fast-paced late-stage startup environment
Excellent organizational skills with the ability to prioritize tasks and work independently and as part of a team
Responsibilities As an Account Manager specializing in Data Intelligence at Alation, you will be responsible for owning and executing a portfolio of renewal contracts in an assigned territory with Alation’s Sales organization
The ideal candidate possesses a deep understanding of SaaS contracting, demonstrating expertise in minimizing financial attrition, identifying growth opportunities, and providing data-driven insights to enhance future outcomes
This role is 100% remote reporting to the Regional Sales Director within a specific sales territory
Customer Relationship Management: Cultivate and expand relationships with executive sponsors, champions, and decision-makers within customer organizations, emphasizing the significance of data intelligence
Renewal Management: Ensure timely renewals for assigned accounts and terri
Location: Seattle, WA
Posted: Aug. 16, 2024, 7:51 a.m.
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