Our client, a leading company in the compressor industry, is seeking a skilled and motivated Technical Support Technician to join their dynamic team. This is a permanent, full-time position that offers the flexibility to work from anywhere in the USA.
Key Responsibilities:
• Provide expert technical support to customers and internal teams, focusing on troubleshooting and resolving issues related to compressors.
• Collaborate with the engineering and product development teams to improve product functionality and customer satisfaction.
• Document and escalate complex technical issues to ensure timely resolution.
• Conduct training sessions for customers and staff to enhance product knowledge and usage.
• Participate in continuous learning and development to stay updated with the latest industry trends and technologies.
Qualifications:
• Proven experience in technical support, preferably within the compressor or related industries.
• Strong problem-solving skills with the ability to work independently and under pressure.
• Excellent communication skills, both verbal and written, with a customer-centric approach.
• Familiarity with diagnostic tools and software relevant to compressor technology.
• Technical certification or degree in engineering or a related field is preferred.
Why Join Our Client?
• Work with a leading industry player committed to innovation and customer satisfaction.
• Enjoy a supportive and collaborative work environment.
• Take advantage of growth and development opportunities within a rapidly expanding company.
• Competitive salary and benefits package.
How to Apply:
If you are a dedicated professional looking to advance your career in technical support within the compressor industry, we would love to hear from you. Please submit your resume and a cover letter detailing your experience and qualifications.
Location: Anywhere
Posted: Aug. 21, 2024, 9:59 a.m.
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