### Summary Description
DISH, an EchoStar company, has been at the forefront of connectivity solutions for over 40 years, providing a diverse array of services that include satellite television, live streaming, and smart home installations. As we build America’s First Smart Network™, we are looking for dedicated Field Technicians to join our team. Our technicians are instrumental in delivering exceptional customer experiences, guaranteeing that we educate and connect millions of Americans with our products in their homes. Being part of our team means joining a company that has consistently received accolades for its customer satisfaction, including the J.D. Power award for Overall Customer Satisfaction for six consecutive years.
### Compensation and Benefits
- **Compensation:** Starting at $19.50 per hour.
- **Promotion:** Guaranteed promotion after 6 months with a $1.00 per hour pay increase.
- **Performance Incentives:** Potential for up to $6,400 in your first year and $9,100 in each subsequent year.
- **Training and Time Off:** Comprehensive paid training, paid time off, and paid holidays.
- **Work Schedule:** Enjoy a 4-day work week with opportunities to work overtime.
- **Insurance Benefits:** Medical, Dental, Vision, and Life Insurance packages along with a Health Savings Account.
- **Free Services:** Access to free DISH TV programming valued at $114.99/month, along with discounts on Sling TV and Boost Infinite phone plans.
- **Retirement and Savings Plans:** 401(K) with company match, ESPP (Employee Stock Purchase Plan).
- **Educational Support:** Tuition reimbursement programs.
- **Equipment Provision:** DISH-supplied van, tools, and uniforms for job performance.
### Why You Should Apply for This Position Today
Joining DISH as a Field Technician is not merely employment; it is a pathway to career advancement. With over 400 current technician leaders having started in this role, DISH offers significant opportunities for growth and stability. Performance-based promotions are structured to reward your commitment and success, with automatic pay increases at various levels. If you thrive in a vibrant, dynamic environment that rewards hard work and dedication, this is your chance to develop a fulfilling career in the technology and connectivity industry.
### Skills
- Strong interpersonal skills to build rapport strategically and quickly with clients.
- Physical capabilities to navigate high ladders (up to 40 feet) and lift objects over 70 lbs.
- Adaptability to work in various environmental conditions, including crawling into confined spaces.
- Excellent problem-solving and troubleshooting abilities.
- Willingness to travel as needed.
### Responsibilities
- Represent DISH in customers' homes, providing expert TV and Smart Home installations.
- Educate homeowners on smart home technologies and simplify their lives through our services.
- Ensure an excellent overall customer experience to maintain DISH's reputation for top customer satisfaction.
- Adhere to safe work practices, maintaining equipment and tools to ensure safety and performance.
- Complete all necessary documentation and reporting related to installations and customer interactions.
### Qualifications
- High school diploma or equivalent required.
- Valid driver’s license with a driving record meeting DISH’s safety standards.
- Strong aptitude for customer service and communication skills.
- Ability to meet physical job demands, including standing for long periods and working in various weather conditions.
### Similar Occupations / Job Titles That Would Be a Great Fit for This Role
- Telecommunications Technician
- Cable Installer
- Home Technology Specialist
- Smart Home Technician
- Field Service Technician
### Education Requirements
- High school diploma or equivalent required; additional training or certifications in telecommunications or related fields is beneficial.
### Education Requirements Credential Category
- High School Diploma or equivalent - mandatory.
- Associate’s degree or vocational education in Electronics or Telecommunications - preferred but not mandatory.
### Experience Requirements
- Prior experience in customer service or technical installation roles is a plus but not mandatory.
- A strong desire to learn and grow within the company is essential, with hands-on training provided.
### Why Someone Should Work in Henderson, NC
Henderson, NC, offers a unique blend of small-town charm and modern conveniences, making it an ideal place to work and live. Known for its friendly community, affordable cost of living, and access to nature and outdoor activities, Henderson provides ample opportunities for relaxation and recreation. With easy access to major highways, residents benefit from a strategic location that connects them to larger cities and amenities while enjoying the tranquil lifestyle of a close-knit community. Whether you're looking for family-friendly activities, cultural experiences, or simply a peaceful envir
Location: Henderson, NC
Posted: Aug. 21, 2024, 8:49 a.m.
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