Job Summary:
Join HammerHead where you'll play a vital role in providing advanced technical support and training for our equipment applications. This position involves traveling to various job sites, conducting training sessions, and ensuring the successful implementation of our products. If you're passionate about customer support and have a strong technical background, we want you on our team.
Job Duties and Responsibilities:
• Travel to multiple job/construction sites to facilitate training and provide technical support.
• Conduct customer training sessions using specialized industry expertise.
• Support sales efforts by conducting pilot programs and live demonstrations.
• Assess trainees and provide certification based on standardized criteria.
• Maintain up-to-date product knowledge and act as a subject matter expert.
• Test products in real-world scenarios and provide feedback for product improvement.
• Participate in regional and national trade shows.
• Adhere to budgeted expense levels and other assigned duties.
Qualifications and Experience:
• High School diploma required; additional technical certifications preferred.
• Minimum of two (2) years' experience in the trenchless industry preferred.
• Strong collaborative teamwork skills.
• Basic knowledge of Microsoft Word and PowerPoint.
• Results-oriented with a hands-on approach to customer support and training.
• Excellent critical reasoning and communication skills.
• Self-motivated with the ability to work independently.
Benefits of the Position:
• Competitive salary range of $80,000-$105,000, plus bonuses.
• Comprehensive benefits package including medical, dental, and vision coverage.
• 401K Matching up to 4%.
• Life Insurance coverage.
• Tuition Reimbursement program.
• 10 Paid Holidays.
• Paid Parental Leave.
• Opportunities for career growth and advancement.
Salary: The typical starting pay for this position ranges from $80,000 to $105,000 per year, with additional bonuses.
About Company:
HammerHead, a division of The Toro Company, is a leading provider of trenchless solutions for underground infrastructure repair and installation. Our innovative products and dedication to customer satisfaction have established us as an industry leader. We are committed to creating an inclusive and diverse work environment where every employee can thrive. Join us and be part of a team that is shaping the future of underground construction.
Location: Costa Mesa, CA
Posted: Aug. 21, 2024, 9:57 a.m.
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