Position Summary... What you'll do... Drives, develops, and implements the business plan for an assigned area of responsibility to achieve facility goals (for example, production, quality, safety). Implements operational improvements. Forecasts staffing, workloads, and performance results to meet business demands. Prepares, reviews, and analyzes business reports. Uses information to identify operational improvements (for example, production, quality, safety). Manages Walmart Home Delivery or Central Fill Pharmacy front and back-end operations by monitoring pharmacists' licenses and certifications. Assists in pharmacy training. Supervises pharmacists and pharmacy associates to ensure optimal workflow. Evaluates and responds to customer service and satisfaction issues. Maintains proper inventory levels to maximize prescription fulfillment by monitoring on-hand levels and prescription trends. Collaborates with Home Office Replenishment to forecast current and future needs. Assists with optimizing cost per prescription by managing workflow capability. Conducts business planning. Balances forecasted volume with scheduled payroll hours. Manages individual key performance indicators to ensure associate productivity. Supports the Senior Pharmacy Manager in conducting strategic and tactical planning and implementation within the facility. Assists with ensuring the pharmacy complies with company standards and applicable state and federal laws (for example, Health Insurance Portability and Accountability Act (HIPAA)) by maintaining awareness of relevant laws and regulations. Assesses current practice and procedures. Makes operational improvements to ensure compliance. Obtains and successfully renews multiple state pharmacist permits/registrations/licenses and training as necessary, in the appropriate timeframes, to meet board of pharmacy regulations, payer requests, or internal needs for the provision of services to our patients. Provides supervision and development opportunities for associates by selecting and training, mentoring, assigning duties, and building a team-based work environment. Establishes performance expectations and conducts regular performance evaluations. Provides recognition and rewards. Coaches for success and improvement. Promotes diversity and inclusion in the workplace. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application. Utilizes and supports the Open Door Policy. Investigates and ensures associate, patient, and business partner concerns are resolved, consulting others when needed. Ensures continuous quality improvement in patient care and pharmacy clinical services by training pharmacists and pharmacy associates on standard operating procedures and quality improvement (QI) initiatives. Monitors and evaluates pharmacy performance on quality initiatives and patient outcomes. Implements policies for the quality delivery of clinical services. Identifies opportunities for improvement. Recommends improvements and solutions to Health and Wellness QI. Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning. Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness; and participating in and supporting community outreach events. Live our Values: Culture Champion - Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance. Live our Values: Servant Leadership - Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and
Location: United States
Posted: Aug. 21, 2024, 10:24 a.m.
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