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Senior Scrum Master/Project Manager, IT - Marketing Technology

Gartner Careers

Hiring near our Irving, Texas Center of Excellence - hybrid work environment.

Commutable distance from Irving, Texas

About Gartner IT :

Join a world-class team of skilled associates who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.

About the role:

Gartner is looking for a well-rounded project manager who can provide project management support within the Marketing Campaign Technology area supporting Gartner’s Marketing efforts. Technologies include SaaS vendor applications, internal applications, and multiple integrations with downstream technology teams. The candidate will be responsible for project deliverables, sprint management, day to day activities of deliveries including coordination with partner technology agile teams.

The ideal candidate will be someone who has worked in an agile/scrum environment, has worked closely with business partners managing expectations and has demonstrable experience working with development teams on deliveries.

What you’ll do:
• Be part of our team as we evolve our agile/scrum processes ensuring effective implementation with product owners and development teams.
• Manage day to day activities for agile teams including sprint management, sprint metrics and backlog management.
• Proactively facilitate discussions that lead to the resolution of project issues and development impediments.
• Work closely with program management / release train engineers to manage effort delivery status, risks and issues.
• Manage and coordinate all aspects of release management, including but not limited to, release planning, impact assessment, change management, and release communication.
• Coordinate and manage cross IT efforts with partner technology project managers and agile teams.
• Champion and facilitate adoption of agile standards, tools, and best practices.
• Utilize team feedback and metrics to identify areas of opportunity and work with the team to continuously improve.
• Communicate with leaders across the organization to ensure transparency into delivery progress, challenges, and risks.
• Coach the team to improve collaboration and self-management, promoting healthy interactions both within the team and with external product owners.

What you’ll need:

5 + years of experience working in an agile scrum environment as a project Manager/scrum master. The candidate should have strong analytical and problem-solving skills.

Must Have:
• Working knowledge and understanding of Agile Software Development Methodology and incremental delivery.
• Demonstrated ability to communicate complex technical information in a condensed manner to various product owners verbally and in writing.
• Self-starter, with a demonstrated ability to learn beyond formal training with a strong aptitude for delivering quality products.
• Strong people and project management skills.
• Coaching skills and ability to motivate teams.
• Strong analytical and problem-solving skills.

Who you are
• 4-year degree (Computer Science, Information Systems, or relational functional field) and/or equivalent combination of education or work experience.
• Excellent communication skills.
• Able to work independently or within a team proactively in a fast-paced agile-scrum environment.
• Owns success – Takes responsibility for the successful delivery of the solutions.
• Strong desire to improve upon their skills in tools and technologies.

Don’t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.

What we offer:
• Competitive compensation.
• Limitless growth and learning opportunities.
• Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!
• A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.
• A chance to make an impact – your work will contribute directly to our strategy.
• A hybrid work environment—enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.
• 20+ PTO days plus holidays and floating holidays in your first year.
• Extensive medical, dental insurance and vision plan.
• 401K with corporate match, immediate vesting.
• Health-and-wellness-related allowance programs.
• Parental leave.
• Tuition reimbursement.
• Employee Stock Purchase Plan.
• Employee Assistance Program.

Gartner Gives Charity Match.
And much more!

#LI- Hybrid

#LI- Technology

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and

Location: Irving, TX

Posted: Aug. 22, 2024, 12:04 p.m.

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