Package Liaison Chicago (Part Time)
Availability Required : Monday-Sunday ( 10am-6pm)*
Employees will work within that availability, not the entire availability.
Luxer One is looking for a professional, organized and customer-focused individual to provide package management services to luxury apartment buildings in / around the Chicago area. Come join our growing team!
This service representative will help organize and maintain package reception rooms / locker systems at apartment complexes located in the Chicago area.
The service rep will visit properties multiple times a week and perform various duties.
What You’ll Do :
• Provide in-person support to residents having package questions / issues
• Log recently-delivered packages into the property's automated package management system
• Deliver packages to resident doors
• Organize packages within the room, to make it easier for residents to find their packages
• Identify aging / stale packages and prepare them to be returned to sender
• Serve as a primary liaison between the property and the package management provider support team
• Deliver certain packages directly to residents' doors
• Perform lightweight maintenance on the locker / package room management system
• Participate in the occasional outreach or visit to a prospective property for an audit or information drop off
This is a part-time role (20-30 hours a week). This role is also part of a new, expanding service program with opportunities for growth as the program expands.
Requirements
Who You Are :
• Professional and personable. You will be working in upscale apartment buildings and will be expected to create positive, friendly relationships with both property managers and residents.
• 1-2 years of customer service experience required.
• Access to reliable transportation (e.g. a personal car or access to METRO) Ideally, the candidate would live in or near the downtown Chicago area.
• Comfortable using technology (you will be using a digital package management system and iPad)
• Good organizational and problem-solving skills
• At least 18 years old.
• The above-listed duties are not exhaustive, and the employee may be required to perform other tasks as needed and assigned by the management team.
Benefits
What’s In It For You :
You’ll have opportunities to advance. We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, mentored, and grow.
We promoted 42% of our employees last year!
• As Luxens , we celebrate one another's differences and ideas. We're proud of our culture of diversity and inclusion - and, we have programs that bring us together on important issues and provide educational opportunities for all employees
• 401K with employer match
• Accrued PTO to relax, recharge, and rest
• Accrued Paid Sick Leave
• Liaison Uniform and Equipment Provided
Last updated : 2024-08-21
Location: Chicago, IL
Posted: Aug. 22, 2024, 12:27 p.m.
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