Job DescriptionSr. Data ScientistGlobal Product Development Nashville, TNWhy Asurion?Asurion is seeking for a Senior Manager to join our Data Science team. An individual in this role identifies and solves complex business problems, drives the creation of new data products and analytical capabilities embedded in multiple business applications. Leads a team of data scientists to gather and analyze large volumes of data, evaluates scenarios to make predictions on future outcomes and supports decision making.Role And ResponsibilitiesFrame & communicate business problems as a Data Science/AI initiative in a collaborative wayWork with a team of data scientists to build ML/AI solutions that drive business impact with minimal handholdingDevelop prototypes for new data product ideasDesign and deploy complex, optimized, and large-scale machine learning algorithms and recommender systems to improve Asurion’s wireless & connected home experiencesAnalyze and interpret the results of product experimentsWork closely with product managers and stakeholders to identify and answer important product questions that help improve outcomesUtilize Natural Processing, particularly Generative AI, to analyze speech and social dataCommunicate findings to product managers and development groupsDrive the collection of new data and the refinement of existing dataRegularly invents new and novel approaches to problems; takes initiative and breaks down barriers to solve problems; recognized within team as the source of solutions.QualificationsMaster's or PhD preferably in an engineering, statistics, technology, or science role with at least 2 years’ work experience. Exceptional candidates with no previous work experience are welcome.Prior experience in leading, mentoring, and coaching data scientistsPrior experience in applying machine learning for customer experience & fraud detection use cases is a plusPrior experience in leveraging Generative AI to build useful and helpful solutions is a plusComfortable in using advanced statistical data modeling techniques and toolsExperience using Python and working with large scale systemsFamiliar with optimization techniques and underlying machine learning algorithms conceptsSolid statistical knowledge; familiarity with hypothesis testing, experimental design and time seriesFamiliarity with Linux/Unix/Shell environmentsSelf-driven and able to ask and tackle the most important analytical questions with a view on driving product impactA strong passion for empirical research and for answering hard questions with dataResult-driven and focused self-starters, great communicators that follows through on every initiativeLove the responsibility of being individually empoweredAbility to communicate complex quantitative analysis in a clear, precise, and actionable mannerAbout AsurionSimply put, Asurion helps people stay connected. As the global leader of connected life services, we provide over 290 million consumers around the world with simple, intuitive technology advice to help them get the most from their devices; support to fix their issues and connectivity crisis, and device protection to ensure they receive a replacement or repair. When a product is missing or simply doesn't work properly, Asurion’s 19,000 employees are focused on solving the problem with people and processes operating 24 hours a day, seven days a week, speaking six languages, and working across any device, platform, or provider. By partnering with leading retailers, mobile carriers, and pay-tv providers, Asurion helps customers enhance their lives through their technology. For more information about Asurion Data Science Team, please visit www.datascience.asurion.com#J-18808-Ljbffr
Location: United States
Posted: Aug. 23, 2024, 7:41 a.m.
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