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Sr. Data Analyst

Docusign

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As a Senior Data Analyst, you are highly curious about data and passionate about storytelling. You have a proven track record of supporting business-critical data and reporting at large SaaS companies. You are comfortable presenting analytics-based insights to diverse audiences, and you tailor your message based on the technical capability of your end users. You will find opportunities to streamline data analysis, implement new technologies and improve the experience of our internal partners.

You will directly support top-line business metrics driving growth and retention across Docusign. You’ll focus on improving quality, driving adoption with internal teams and delivering core analysis to influence business decisions specifically within Finance, collaborating with them to understand their data needs. You build out the data story that helps our executives to understand the opportunities and accelerate decisions. In this role, you will also lead and mentor junior analysts, providing guidance and support in data analysis techniques, best practices, and tools.

This position is an individual contributor role reporting to the Principal Product Manager.

Responsibility
• Collect, clean, and analyze large datasets using SQL, Excel, and Python to identify trends, patterns, and influence product design
• Collaborate with cross-functional teams to track and analyze key performance indicators for Finance
• Provide data-driven support for end-user issues and enhancement requests
• Apply data models, statistical methods and tools to analyze data and derive meaningful insights
• Present data-driven insights, reports, and recommendations to senior management, effectively communicating complex findings in a clear and concise manner
• Stay up-to-date with the latest industry trends, tools, and techniques in data analysis

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic
• Bachelor's degree in a quantitative field such as Data Science, Statistics, Mathematics, or a related field
• 8+ years of experience as a Data Analyst, preferably in Finance
• Strong knowledge of Bookings, Revenue, ACV and other key finance metrics
• Demonstrable experience navigating Tableau, Salesforce and Snowflake
• Solid experience with SQL and experience working with large data sets

Preferred
• Strong analytical approach and a passion for extracting significant insights
• Knowledge in subscription business model
• Experience with ML modeling and forecasting
• Experience in Oracle ERP or CRM platforms

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $134,900.00 - $216,975.00 base salary

This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following:
• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on

Location: San Francisco, CA

Posted: Aug. 25, 2024, 3:51 a.m.

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