About the Team
This is an exciting opportunity to be part of a Global team in as part of Citi’s Services’ Controls organization. The controls organization is part of Services’ 1st line of defense and covers both TTS (Treasury and Trade Solutions) and (SS) Securities Services. This role will support the Global Commercial Cards business.
About the Role
The Business Risk and Control Manager is a strategic professional who is able to understand complex business issues, design remediation plans that are defendable to independent parties and align with Citi’s Global Risk and Control framework.
This role is responsible for overseeing assessment and standardized reporting Global Commercial Cards Risk and Control Environment. The role requires strong understanding of Risk & Controls frameworks, Citi Policies and regulations and credit card product.
Responsibilities:
• Strengthen and create a globally consistent In-Business Risk and Controls Program for Commercial Card at a Global Level
• Supervise the Issue Management and Resolution Process for Commercial Cards at Global level. Ensure the identification of issue root cause, partnering with control and process owners to recommend holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies
• Provide Strategic Risk advise to business management when decisions are made. Participate in the design of the remediation strategies to address complex issues.
• Support Global and Regional Commercial Cards teams with Internal and external reviews.
• Responsible for compliance with the Escalations Policy and all related tracking and management processes for Commercial Cards.
• Work with the Global MCA lead to make the necessary changes to the Global framework to reflect the new business organization.
• Be responsible of risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business
• Assess, with management, the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled.
• Take ownership to ensure that risk and control responsibilities and accountabilities are embedded within business, including providing training and leading by example.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
• 10+ years of experience in Risk Management, Compliance or other related functions
• Risk/Control and second line and/or audit background is preferred.
• Strong experience in a related role with experience in credit cards business with proven abilities in taking responsibility for executing concurrently on a portfolio of high-quality deliverables according to strict timetables.
• Strong interpersonal skills for interfacing with all levels of senior management and self-confidence to drive decisions across the various partner.
• Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views. This individual must be an articulate and effective communicator, both orally and in writing, with an energetic, charismatic and approachable style.
• Ability to work effectively and drive results with a virtual global team.
• Excellent written, verbal, and analytical skills.
Education:
Bachelor's/University degree, Master's degree preferred.
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Job Family Group:
Risk Management
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Job Family:
Business Risk & Control
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Time Type:
Full time
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Primary Location:
New York New York United States
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Primary Location Full Time Salary Range:
$163,600.00 - $245,400.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Location: New York, NY
Posted: Aug. 23, 2024, 7:46 a.m.
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