Why USAA?
Let’s do something that really matters.
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!
The Opportunity
We are seeking a dedicated Director, Business Intelligence Analytics for our Marketing Data & Analytics team.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.
A strategic business partner, provides direction to teams on using data from internal and external sources to provide insight to analyst and decision-makers. Manages a team responsible for collaborating with stakeholders and other data and analytical leaders to define data and analytic needs for business functional areas. Prototypes solutions for displaying information based on business needs. Provides consultation to users and lead cross-functional teams to address business issues.
What You'll Do
• Responsible for development and execution of team strategic execution plan in coordination with departmental, CoSA, and Enterprise plans.
• Accountable for internal customer relationship creation, sustainment, and strengthening through team execution and brand management.
• Responsible for direct report performance management, talent development, and career progression planning
• Accountable for overall teamwork product volume, quality, and business value delivery.
• Accountable for overall team regulatory, risk, and internal control compliance.
• Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development strategic plans.
• A strategic partner and subject matter expert in consulting and advising business partners on decision support solutions.
• Encourages innovation, provides direction on work prioritization, manages capacity, assists with problem resolution.
• Holds team members accountable for performance goals and establishes business-driven development plans for the team.
• Partners with IT to build USAA core information delivery capabilities and assist process owners in retiring key UDAs.
• Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards.
• Provides oversight and direction to the adherence of information governance and managements standards for Enterprise teams and CoSA/LOBs.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What You Have
• Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related work experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 8 years of experience in data and analytics, technical, or business-relevant function
• OR If advanced degree in a STEM discipline, 6 or more years’ experience in data and analytics, technical, or business-relevant function.
• 3 years of direct team lead or management experience.
• Experience overseeing teams conduct cost benefit analyses and leveraging results to drive business intelligence solutions.
• Experience guiding teams in the gathering and authoring of business intelligence solutions for large scale complex projects.
• Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders.
• Demonstrated subject matter expertise in applying and creating business intelligence practices, methods, and problem-solving strategies.
• Experience leading and coaching others in understanding and translating needs into requirements.
• Expert knowledge of relevant regulatory compliance, industry regulations, risk management practices, and regulatory data sources.
• SME developing business deliverables that leverage business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related).
• Demonstrated thought
Location: Plano, TX, United States
Posted: Aug. 9, 2024, 6:29 a.m.
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