ABOUT GENERATION
At Generation, we believe in the power of employment to change lives. We are a global nonprofit organization that supports adults to achieve economic mobility through employment. Generation trains and places adult learners of all ages into careers that are otherwise inaccessible, working in partnership with governments, employers, and other system actors. We also conduct original research and share data insights on high priority global workforce transition topics to inform decision-making by workforce system stakeholders. Launched in 2015, Generation comprises a global hub (Generation You Employed, or GYE) and a network of in-country affiliates. To date, the network has 100,000+ graduates and 11,000+ employers across 46 professions and 17 countries.
When learners join Generation, 91% are unemployed, of which nearly half are long-term unemployed. Three months after completing our program, graduates have an 78% job placement rate, rising to 88% within six months. Of our employed graduates, 68% are hired by repeat employers who have previously hired Generation graduates, and 89% are in jobs directly related to the profession for which we have trained them. Employed graduates immediately earn an average of 3-4X their previous earnings. Two to five years after graduation, 77% of our alumni from upper-middle income countries continue to meet their daily financial needs and 63% can save for the future. To date, Generation’s global graduates have earned more than $1 billion in wages. Generation graduates typically have a secondary school background, 54% are female, 34% have dependents, and the majority identify with underrepresented communities in their country.
ABOUT THE ROLE
We are seeking a dynamic and experienced Instructor to support the training for the Sales Development Representative (SDR) role in the Software as a Service (SaaS) sector who is motivated by Generation’s mission and driven by the objective of helping learners begin a new career. You will play a pivotal role as we establish our US operations through fully remote program delivery and job placements. We plan to use this program to create data insights on conditions for successful remote work so we may expand beyond West Virginia to serve all rural US communities. Your efforts will contribute to changing the lives of unemployed and underemployed individuals seeking economic stability and mobility.
For the pilot phase, we are looking for a full-time contractor for specific periods of time, as follows:
Job Type: Full-Time Contractor (40 hours per week)
Start Date: August 26, 2024
Job Duration: 11 week contract between Aug-Nov 2024 with a potential opportunity to extend for an additional 8 weeks in Jan-Mar 2025
Location Requirements: Remote (with access to strong WiFi), based in the U.S. and able to work from 8 am - 5 pm EST (with an hour unpaid lunch break)
Please note that the start date and job duration are subject to change based on final program design and launch timelines. This will be confirmed by the time of hiring.
Responsibilities
1. "SaaS Sales” Online Training Facilitation (80%):
· Provide quality, effective, rigorous, relevant and adapted training to an adult audience
· Become familiar with and follow the course of the program as designed by Generation
· Manage the involvement and active participation of our learners in the training program
· Establish a strong culture of learning and teaching and ensure a positive and inclusive learning environment
· Build strong and trusting relationships with learners, develop a detailed knowledge of their strengths and challenges while ensuring a caring learning environment, and conduct office hours to support learners
· Oversee learner progress by frequently reviewing and analyzing learner data (e.g., reviews attendance, assignments, assessments, etc.), leveraging relevant digital tools like Salesforce, and suggest and implement strategies to support learner needs (e.g., offer office hours, add refresher content, etc.)
· Take into account the feedback and results of learners and adapt teaching accordingly
· Monitor and respond to learners' messages and requests on our communication channels (e.g. Teams, Slack)
· Conduct assessments and ensure data is accurately recorded by the assistant instructor, and learner progress is regularly reported and reviewed in Canvas, Salesforce, and other relevant platforms.
· Share feedback with the Generation team and implement the recommendations to guarantee quality training for our learners
· Effectively use digital tools such as Teams, Canvas, Slack, and GDrive to perform daily instructional tasks
2. Supplementary Activities (20%):
· Actively collaborate with the Generation team to identify and effectively counter obstacles to learners' success and transition into a professional environment
· Participate in the organization of the cohort launch (e.g., lead pre-program orientation sessions, collaborate with delivery team
Location: Atlanta, GA (+7 others)
Posted: Aug. 23, 2024, 7:53 a.m.
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