Department:
Artificial Intelligence & Data Transformation
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
Job Summary
All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Manager Artificial Intelligence (AI) Delivery delivers on our Purpose by leading the work initiatives and performance for a Team of data science practitioners dedicated to developing and deploying innovative data science, machine learning, artificial intelligence, or optimization products to support internal and external Customers. The AI and Data Transformation Team partners with various groups across the company but will primarily interreact with our business groups in Tech Ops (Maintenance). This role will be responsible for setting the Team’s strategy and aligning with internal partners on initiatives to help deliver that strategy. The Manager AI Delivery is an innovative problem solver who is excited to lead their Teams to collaborate and in their individual development at Southwest.
Additional Details:
• The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Model the Southwest Way
• Guide and lead team members using SWA talent management practices to coach, develop, and engage employees
• Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
• Invest in leadership and self-growth through participating in continuous learning and development
Responsibilities
• Lead a high-performing team responsible for delivering multiple, highly complex data science, machine learning, artificial intelligence, or optimization products in a timely, efficient manner with high quality by working with business customers to understand contextual problems quickly and define, analyze, and deliver innovative solutions that address business needs and support the company’s strategic priorities
• Manage the creation and communication of results from highly complex data analysis and/or the development of data science products
• Develop and effectively communicate a roadmap for the team aligned to the vision of the team, establish long-term and near-term plans as part of a roadmap necessary to meet the vision, and align the team appropriately through prioritization to execute the plan utilizing development and training to enhance the team’s skills as needed
• Ideate, adapt, and continuously improve the data science program by advocating for new ideas and processes to increase efficiency, quality, and customer satisfaction
• Foster relationships with key business leaders, internal customers, and peers to promote and advise on opportunities in your functional area that may be addressed through data science, machine learning, artificial intelligence, or optimization
• Maintain a portfolio of products and prioritize the delivery of those products in partnership with internal customers, communicating results and value delivered via impactful metrics
• Recruit, develop, and retain individuals with the skills, attitude, and experience necessary to achieve goals/commitments as part of a high-performing, cohesive team
• Recognize achievements and advocate for career growth of employees to build a bench using mentorship, stretch opportunities, and training plans via a skills-based learning plan
• Create an environment where debate, dialogue and diversity of thought are encouraged, expected, and welcomed to foster high morale, integrity, trust and teamwork
• May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
• Knowledge of situational and strengths-based leadership to provide continuous coaching to unveil areas of opportunity for an employee in order improve team performance and
Location: Dallas, TX
Posted: Aug. 9, 2024, 6:34 a.m.
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