Location: Columbus, Ohio
Position Type: 12-month contract
Position Terms: Hybrid, reporting to work each week on Monday’s and Tuesday’s
Must be within 1 hour drive
Must have 10-14+ years of experience as a Business Analyst developing functional requirements and supporting business users. Must have strong communication skills to work in a team environment to define and formalize functional business requirements and analyze current system functionality to provide process improvement suggestions.
Defining functional requirements that describe what the system, process, or product/service must do in order to fulfill the business requirements.
Define User (stakeholder) requirements that reflect how the product will be designed, developed, and define how test cases must be formulated.
Defining Quality-of-service (non-functional) requirements which do not perform a specific function for the business requirement but are needed to support the functionality. For example: performance, scalability, quality of service (QoS), security and usability.
Defining Report Specifications – define the purpose of a report, its attributes and columns, owners, and runtime parameters and/or develop reports matching those specifications.
Utilizing strong organizational and writing skills. Developing graphic representations business processes.
Support User Acceptance Testing.
Triages and prioritizes customer enhancement and incident/bug tickets. Validates completeness and accuracy of tickets, gathering relevant facts and details.
Provides support and training to new and existing customers/system users.
Skills:
College degree or equivalent IIBA-certified Business Analyst Required 10
Oral and written communication skills Required 4
Analytical thinking and problem solving Required
Analytical thinking and problem solving Required
Organizational skills Required
Ability to multi-task Required
Salesforce Knowledge or similar CRM/ERP software Highly Desired
SQL Highly Desired
Data Loader Highly Desired
Training Highly Desired
MS EXCEL Highly Desired
Documentation and Presentation Highly Desired
Quality Analysis and Testing Highly Desired
IIBA Certification Required
Location: Columbus, OH
Posted: Aug. 9, 2024, 6:37 a.m.
Apply Now Company Website