Job Listings

Netherlands - mystery shopper - Banking experience mapping

Upwork

We are a strategy consulting firm based in Poland, dedicated to delivering exceptional projects for clients within the financial sector. We are looking for reliable individuals to collaborate with us as Mystery Shoppers and play an important role in our projects, ensuring accuracy and attention to detail at every step.

Countries Covered: the Netherlands

Key Responsibilities:

Account onboarding and debit card application processes mapping and testing

30 days activation communication tracking and taking notes

Performing few actiivities related to account active usage

Answering Satisfaction Surveys (in excel) paying attention to all details asked

Preparing necessary basic documentation (recordings & printscreens)

If applicable - Translation to English of most important pieces of information

If you want to make a significant impact by helping companies in the financial sector, we want to hear from you!

Location: Anywhere

Posted: Aug. 9, 2024, 8:33 p.m.

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