Job Title: Account Specialist
Job Location: Nashville, TN
Job Type: Full Time
Job Description
• Responsible for Customer interaction and relationship management of assigned accounts
• Responsible for management of orders in SAP (new orders, quotes, samples, status/tracking, pricing, billing, credit/return request)
• Provides support for orders relating to corporate bodies of work
• Single point of contact customer inquiries and issue escalation across Sales, Marketing, Pricing, Credit, Billing, Operations, Transportation, and Planning
• Manages requests for changes to sales orders (delivery date, material, quantity), inventory availability/supply, lead times, freight estimates
• Manages Open Order reporting to identify actions and root cause for orders delays
• Responsible for proactive communication with plants, planning, and sales on order issues
Requirements
• Bachelor's degree or equivalent work experience (typically 4 years of related work experience).
• 3-5 years of Construction environment experience preferred
• Order management experience in SAP or equivalent ERP system preferred
• Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint) and Google applications
• Ability to build trust and form productive relationships within all levels of an organization
Interested candidates can send their updated resumes at chandra.jana@agile-techlabs.com
Location: Nashville, TN
Posted: Aug. 25, 2024, 3:55 a.m.
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