At King County Department of Community and Human Services (DCHS), we believe in working as one team that solves problems—striving to be customer-focused and drive for the best results. We envision a welcoming community that is racially just because the field of human services exists to undo and mitigate unfair structures. We seek to lead the way by working as respectful and responsible stewards for our community.
DCHS seeks a proven leader and content expert in mental health and substance use conditions and treatments, including crisis services to serve as the Assistant Deputy Division Director for the Behavioral Health and Recovery Division (BHRD).
BHRD is one of five divisions within DCHS and its overall mission is to provide accessible, quality behavioral health services to low-income residents throughout King County. The Chief of Strategy and Operations (Strategic Planning Manager II) will provide leadership and strategic planning across a portfolio of clinical services, including the recently passed $1.2 billion Crisis Care Centers Levy, supervise several key division staff and initiatives, and provide oversight and management to internal operations of the division. The Chief of Strategy and Operations reports directly to the Director of the Division and is part of the Executive Leadership Team, working to develop and achieve strategic objectives related to behavioral health, including crisis services, in King County. The Chief of Strategy and Operations will be a visionary leader who leads with an Equity Race and Social Justice lens in all that they do. It will be a highly visible position with responsibility to ensure King County’s crisis services function to meet the needs of King County.
King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.
Typical Duties are to:
Provide leadership and oversight to implement King County’s $1.2 billion Crisis Care Centers (CCC) Levy
• Direct and ensure strategy and coordination of all CCC Levy investments/initiatives across the division, including leading the CCC team that develops and oversees plans, timelines and performance measurement.
• Partner and develop financial strategies with the CCC leadership and Finance team to oversee corresponding financial and performance analysis to drive review and proactive decision making.
• Develop and prepare materials for and participate in briefings for various audiences, including the media, to represent the County’s goals and work related to crisis services.
Provide leadership and oversight for a portfolio of crisis services in BHRD including the Behavioral Health – Administrative Services Organization (BH-ASO); Crisis & Commitment Services (including Designated Crisis Responders); the Crisis Care Centers Levy (described above); and behavioral health outreach services.
• Set strategic direction and coordinate with relevant subject matter experts to ensure BHRD’s crisis services are coordinated to build a system that provides equitable access and meets the needs of our communities.
• Supervise designated program areas, which will require direct supervision of 4 to 5 high level program managers to ensure quality and timely implementation of contracts and associated deliverables.
• Work closely with the department's central services, such as finance, performance measurement and evaluation, and contracting and procurement.
• Design and monitor compliance and quality assurance protocols to ensure that the programs satisfy statutory and regulatory requirements while supporting County strategic priorities around Best Run Government and Equity, Racial and Social Justice (ERSJ).
• Build effective, collaborative teams and participate in developing a culture of equity, inclusion, and belonging across the division.
Manage and support aspects of BHRD internal operations
• Collaborate with other department staff to ensure alignment of internal systems with Department and County-level strategies, direction and guidance.
• Represent the Division and Department at high level meetings, committees, task forces, work groups and with the public.
• Lead development of policies and strategies to deliver efficient and effective services to the community.
• Utilize skills in negotiation, problem-solving and conflict resolution, customer service and interpersonal relationships to handle multiple competing priorities and sensitive situations.
• Participate as a member of the division's executive leadership team in the review, development and implementation of policies, procedures and key decisions.
• Perform other related duties as assigned.
Location: Anywhere
Posted: Aug. 28, 2024, 10:40 p.m.
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