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Commercial Insurance Account Manager - Customer Service

Horizon Insurance

Job Description

Join Horizon Insurance, a PCF Insurance Agency Partner, as a Commercial Insurance Account Manager in Bradenton, Florida. As a pioneer in offering hybrid remote work, we value the perfect balance between flexibility and a strong sense of community. At Horizon Insurance, we believe in cultivating a positive and inviting work environment where every team member feels valued and motivated.

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Retirement Plan

Responsibilities

Client Management: Develop strong relationships with commercial clients, understanding their unique insurance requirements and providing tailored solutions.

Policy Maintenance: Handle policy changes, renewal processes, and endorsements for commercial accounts efficiently.

Claims Assistance: Assist clients in navigating the claims process, ensuring their claims are processed promptly and accurately.

Risk Assessment: Evaluate commercial risks, provide risk management recommendations, and assist clients in mitigating potential exposures.

Documentation: Maintain accurate client records, policy documents, and communication logs for reference and compliance purposes.

Continuous Improvement: Stay informed about insurance industry trends, regulations, and coverage options to provide up-to-date guidance to clients.

Requirements

Licensing: Active Florida 2-20 General Lines License is preferred for this role.

Experience: Previous experience in customer service within the insurance industry is advantageous.

Communication Skills: Strong verbal and written communication skills to interact effectively with clients and team members.

Customer Focus: Demonstrate a strong commitment to providing exceptional customer service and building lasting client relationships.

Adaptability: Ability to thrive in a hybrid remote work environment while collaborating with team members effectively.

Team Player: Work well in a team-based setting, contributing positively to team dynamics and objectives.

Tech Proficiency: Familiarity with insurance software systems and a strong aptitude for learning new technologies. AMS360, Wunderite, or Agency Zoom experience is a plus!

Company Description

Our Agency is located in Bradenton FL specializing in Auto, Home, Life, along with Commercial Insurance products. We care about our clients, and it shows in our results as we have achieved many awards since opening our doors. Our dedicated staff works incredibly well as a team and always puts the customer first. Apply to our team today!

Location: Bradenton, FL

Posted: Aug. 26, 2024, 1:49 a.m.

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