About This Role Civil XM objective: Coordination and alignment of Customer Experience (CX), Brand Experience (BX), Employee Experience (EX), and Product Experience (PX) efforts across the Civil organization Civil XM scope: Develop and implement a comprehensive Civil CX strategy, aligned with CAE OKRs Identify inefficiencies in existing processes and recommend improvements to enhance the overall customer experience Develop Voice of Customer playbook for core businesses to ensure guidance and com…
Location: Manchester, Greater Manchester
Posted: Sept. 6, 2024, 8:33 a.m.
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