Ada County is a great place to work! We have more than 2000 employees dedicated to enhancing our community’s quality of life. Our Information Technology team is growing, and this is an excellent opportunity to be a part of taking this team to the next level.
We offer a competitive benefits package which includes excellent medical, dental and vision insurance; generous vacation and sick leave accrual beginning as soon as you start; 11 paid holidays a year; participation in one of the Nation's best state retirement systems which includes 11.94% employer contribution; various savings plans including a deferred compensation 457(b) plan with up to 3% county match; 401K plan; paid parental leave; life insurance; wellness programs; ongoing training opportunities and career pathing. This generous Ada County Total Rewards package increases the base salary by approximately 40 percent.
The Ada County Information Technology Department (AC-IT) supports the largest county in the State of Idaho. The department is divided into functional areas of Administration, Customer Support, Infrastructure, Project Management and Development for Client/Server/Web/GIS.
AC-IT provides computing and communications infrastructure, services, and innovation to the departments and elected officials charged with providing the services to the citizens of Ada County.
Learn more about Ada County Information Technology by visiting their website. Ada County Information Technology
POSITION GENERAL SUMMARY:
Designs, develops, implements, and evaluates Information Technology solutions for technical/computer applications and knowledge delivery; evaluates potential software application-related education solutions and the use of technology. The Content Engineer organizes the shape, structure, and application of content assets. This position focuses on implementing technical learning solutions for all software application and technology training needs; develops and implements electronic delivery, e-learning, and an electronic library or learning management system; coordinates the support and logistical activities for all electronic educational solutions provided, including organization, class management, and other administrative support activities; performs related duties as required.
DISTINGUISHING FEATURES OF THE CLASS:
The IT Content Engineer works under the general direction of the IT Project Manager Officer who makes assignments in terms of overall purpose and scope. The incumbent is expected to independently manage, control, and monitor a diverse range of advanced eLearning functions.
Content Engineer I - characterized by a minimum of 2 years of experience in the field, develops and facilitates complicated and specific eLearning courses to meet Information Technology business needs, work is performed under general supervision; may provide leadership to Information Technology staff.
• Conducts educational needs analyses to determine customer needs prior to recommending eLearning solutions;
• Participates as a project resource to coordinate educational needs and organizational change between the customer and the project team;
• Researches, analyzes ,and makes recommendations regarding eLearning, electronic delivery, on-line training and other computer-based learning tools including vendor-based curriculum and materials, coordination of contract services and any related hardware purchases;
• Evaluates expected outcomes to ensure customer needs have been met;
• Helps develop training plans and determine Information Technology priorities based on assessed needs and available resources, focusing on eLearning; determine the most effective learning delivery method;
• Helps design and develop technical education solutions in conjunction with project teams;
• Helps evaluate both technical solutions to ensure training needs have been met, and modifies those solutions as required to proactively prepare for future delivery;
• Reviews and updates computer based training modules, materials, and software;
• Assists with research, analysis, and proposals regarding requirements for eLearning, electronic delivery, on-line training, other computer-based training, vendor-based training materials, contract training services, and related hardware purchases;
• Schedules technical and selected non-technical workshops, courses, and classes;
• Provides necessary coordination and administrative support for current and evolving training solutions including but not limited to rosters, vendor support, audio-visual preparation, training materials, training supplies, and evaluations;
• Serves as a cross-functional team facilitator for the Information Technology department;
• Provides oversight of the Information Technology knowledgebase for standards in content;
• Creates and compiles surveys and results as it relates to the user experience;
• Assists in Information Technology employee development;
• System administrator for the learning management system, IT knowledgebase;
Location: Boise, ID
Posted: Aug. 27, 2024, 11:48 p.m.
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