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Bilingual Collections Officer

Robertson & Company Ltd.

Bilingual and Financial background is a MUST

Open for Halifax and Waterloo

2 years contract with conversion or extension

3 days Hybrid

IC Rate: $28.59/hr

T4 Rate: $23.97/hr

Must Have Requirements:

1) Previous collection/recoveries experience (1-3 years), ideally with mortgage collection.

2) Ability to enjoy using your analytical, interpretive, judgement and problem-solving skills.

3) Ability to adapt quickly and easily to changes with fluctuating work volumes in a fast-paced changing environment.

4) Ability to read/interpret mortgage/loan agreements and legal documents including bankruptcy notices and filing Proof of Claims.

5.) Ability to collaborate with geographically and culturally diverse cross-functional team and have knowledge of laws, rules and regulations governing Collection functions in various provinces

6) Fully bilingual in French and English (both written and verbal)

Nice to Haves:

• Strong/advanced competency in the Microsoft Office Suite and SalesForce.

Additional Soft Skill Requirements

• Excellent communication and negotiating (both written and verbal) skills.

Ability to manage competing priorities in a fast-paced environment.

• Openness to change and continuous improvement.

• Strong team player with the ability to coach others in a team environment would be asset

• Results oriented. Proactively seeks solutions and takes would be asset

• Organized and adaptable to change

Location: Waterloo, ON, Canada

Posted: Aug. 28, 2024, 10:14 p.m.

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