The Customer Obsession AI team aims to enhance customer support at Uber by utilizing data and AI. Their focus includes NLP, Generative AI, and Computer Vision. The role involves leading initiatives in Generative AI, identifying opportunities for innovation, and collaborating with cross-functional teams to deploy AI solutions that deliver significant business value. Candidates will develop customer support assistants capable of addressing complex support policies and resolving issues efficiently.
Location: San Francisco, CA
Posted: Aug. 28, 2024, 10:59 p.m.
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