Green Mountain Animal, LLC is a family-owned company that specializes in producing & packaging premium quality products for dogs and cats.
Position: Account Manager
Responsibilities:
Account Manager is responsible for assisting new and existing customers with development, commercial orders and relevant requests including coordination for any problem resolution. Customer satisfaction by proper communications and meeting committed or expected timelines is the key for the role. The role requires achieving this responsibility by working with individual efforts as well as coordination with other departments like product development, production, quality, logistics, accounting, purchasing as well as external suppliers and service providers.
The responsibilities include but not limited to-
· Input customer orders, quote requests, batch entries and invoicing functions in timely manner.
· Assist customers with the product development, commercial orders and any encountered problems.
· Contact vendors or service providers for documentation or sample needs.
· Understand the available information, organize and conclude in required or requested manner per customer.
· Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
· Organize and attend internal or external meetings to ensure customer satisfaction.
· Perform administrative functions.
· Performs other related duties as assigned.
Qualifications
· Strong communication skills, verbal and written
· Strong analytical and problem-solving skills
· Keen attention to detail
· Proficient with computers
· Self-motivated and enthusiastic
· Able to work independently as well as in a team environment
· Able to prioritize
· Commitment to timeline completion
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
Shift:
• 8 hour shift
• Day shift
Education:
• High school or equivalent (Required)
Work Location: In person
Location: Vermont
Posted: Sept. 1, 2024, 7:09 a.m.
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