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Director, Operational Risk Management

FINRA

The Operational Risk Management (ORM) Director plays a key role in the organization's highly visible Enterprise Risk Management (ERM) program efforts to identify, prioritize, monitor, measure, assess, respond and report to senior management and the FINRA Board on enterprise-level risks, which can have a significant impact on FINRA's ability to achieve its mission, strategic goals, and key business objectives. This position is responsible for developing, coordinating, and ensuring consistency of the ORM program, collaborating with key stakeholders across the organization, including first line (business units) and assurance partners.

Essential Job Functions:
• Direct the development and implementation of ORM governance, including framework and policies and procedures, which aligns with ERM.
• Advise the first line (business units) on how to identify, prioritize, monitor, measure, assess and respond to business operations risks inherent in processes and activities consistent with framework.
• Collaborate with the first line and assurance partners to develop appropriate risk responses to business operations risks.
• Manage efforts working with first line to standardize reporting for business operations risks.
• Collaborate with first line to identify risk metrics for business operations risks facilitating monitoring and escalation to the ERM program, where appropriate, to assist in the early identification or risk trends.
• Direct ERM program internal committee discussions on current enterprise risks and emerging risks, and to share best practices.
• Manage networking efforts (e.g., meetings with first line, assurance partners, other key stakeholders) to discuss business operations risk concerns and share best practices.
• Working closely with key stakeholders, leverage technology/tools to effectively manage relevant risk data and streamline processes. Ensure the accurate and timely collection of risk-related data. In addition, collaborate with key stakeholders to optimize the functionality of technology/tools to meet the organization's evolving needs.
• Respond to questions from leadership by preparing necessary analysis, findings, and recommendations.
• Direct the structuring and preparing periodic reporting for senior management and the Board, and other key stakeholders.
• Support efforts to further embed risk management into the organization and align and coordinate with the three lines of defense, while minimizing duplication.
• Stay abreast of leading trends/practices in ORM and support benchmarking of the ORM program to validate ORM vision and top priorities, and to identify continual enhancements.
• Maintain a trusted, collaborative relationship with key stakeholders across the organization to promote an appropriate level of engagement in ORM activities.
• Build strong alliances inside and outside work units to positively influence identification and resolution of significant risks/opportunities.
• Collaborate with leadership and provide insights on program vision, roadmap, strategies, and approaches.
• Manage and coordinate requests for information from external constituents (e.g., SEC, other regulators independent consultant reviews).
• Working with key stakeholders, lead the development and delivery of training programs to enhance risk awareness across the organization.
• Other responsibilities, as requested.
Education/Experience Requirements:
• Bachelor's Degree or equivalent combination of education and relevant experience. Graduate or advanced degree preferred. Degree in Enterprise Risk Management or equivalent preferred.
• Minimum of 10 years business experience with at least eight (8) years of experience in enterprise risk management or operational risk management, and relevant experience in the regulatory/financial services industry.
• Strong knowledge of FINRA and its operations preferred.
• Demonstrated knowledge of business process/systems, internal controls, and risk management practices.
• Strong judgment, problem solving, analytical, and quantitative skills.
• Excellent teamwork.
• Excellent verbal and written communication skills.
• Must be a self-starter with ability to manage multiple priority assignments simultaneously in a deadline-driven environment.
• Proficiency with common software packages, particularly Excel and PowerPoint, and experience with technology and data analytics/visualization tools.
• PowerBI and Python experience desired.
• AuditBoard software experience desired.
Working Conditions:
• Remote - "Presence with a Purpose"
• Occasional travel may be required.
For work that is performed in CA, Washington, DC, CO, HI, New York, NY and WA, the chart below outlines the proposed salary range for the corresponding location. In addition to location, actual compensation is based on various factors, including but not limited to, the candidate's skill set, level of experience, education, and internal peer compensation comparisons.

California: Minimum Salary $146,200, Maximum Sa

Location: New York, NY (+1 other)

Posted: Sept. 8, 2024, 7:26 a.m.

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