[Customer Service / Remote] - Anywhere in U.S. / Up to $70K per year / Medical, dental & vision / PTO / 401k match / Laptop provided - As a Product Support Specialist you'll: Monitor the support inbox and optimize workflows to drive down response time; Communicate with customers via phone, email, chat, and video calls; Troubleshoot issues that users experience and provide recommended solutions to the product development team; Own CSAT scores, connecting with unsatisfied customers to provide a solution...Hiring Fast >>
Location: North Wales, PA
Posted: Aug. 9, 2024, 8:31 p.m.
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