About Us
We are a fast-growing organization with a passionate user community of over 17 million people worldwide. We are expanding our B2B Institutional Sales, focusing on higher education institutions and institutional labs. This is a remote, full-time position, ideally suited for candidates based in the Central or Eastern time zones of the US. If you have a background in sales, particularly in SaaS solutions for the academic and higher education markets, we would love to hear from you!
Who We Are
We are dedicated to creating modern, collaborative tools for scientists, engineers, technical professionals, and students. Our flagship product is an online, real-time collaborative editor for papers, theses, technical reports, and other documents written in LaTeX. With rapid adoption across science and research, our platform supports over 17 million users globally, including major academic institutions and international tech, finance, and engineering companies. We aim to be the go-to platform for writing scientific and technical documents.
Founded by two mathematicians who wanted to improve scientific collaboration, we have grown to a team of around 70, primarily based in the US, UK, Europe, and Canada. We were recently recognized as one of the UK’s top 100 fastest-growing businesses and as the Best SaaS for Nonprofits or Education in the 2020 SaaS Awards Program.
How We Work
We embrace a remote-first approach, with all our staff working remotely. Our main office is in London, UK, and we come together a few times a year for face-to-face meetings. We value flexibility and have core working hours from 9am to 12 noon EST.
Your New Role
We are seeking an Academic Institutional Sales Manager to join our expanding global team. In this customer-facing role, you will handle a variety of institutional sales and lead generation activities. You will develop and implement sales strategies, generate and manage leads, deliver sales presentations and demonstrations, and tailor proposals and contracts to meet client needs. Collaboration with our marketing team to create effective sales collateral will also be key.
What You'll Be Doing
• Collaborate with the Institutional Sales Director to develop and execute a sales strategy for your region, focusing on the academic and higher education markets.
• Identify and pursue new sales opportunities and leads to expand the pipeline.
• Qualify and follow up on institutional leads from various sources (website, events, etc.).
• Conduct sales presentations and demonstrations to close deals.
• Create and deliver proposals.
• Handle negotiations and objections throughout the sales process.
• Prepare contracts and necessary documentation for finalization.
• Maintain up-to-date records and CRM details.
• Provide regular sales updates to the commercial team and attend weekly sales meetings.
• Work with internal teams to achieve results and share customer feedback.
• Represent the organization at conferences and events, including delivering speaking sessions as needed.
What You'll Bring To The Role
• Self-motivated with strong independent judgment and decision-making skills.
• Experience in SaaS or solutions-based sales in the academic and higher education sectors is preferred.
• Proven track record of meeting or exceeding sales targets.
• Knowledgeable in lead generation, pipeline management, and managing opportunities from prospecting to closure.
• Ability to build and manage complex customer relationships.
• Experience with CRM software (Salesforce preferred) is required.
• Excellent verbal and written communication skills.
• Strong curiosity to understand customer needs and deliver the right solutions.
• Ability to work independently in a remote, agile environment.
• Natural relationship-building skills with both customers and colleagues.
• Excellent time management, organizational, and project management skills.
• Based in the US and available for full-time work during core business hours (9am to 12 noon EST).
Living Our Values
We are committed to investing in innovative technologies that enhance the research process. Our values are:
• We are brave in the pursuit of better.
• We are collaborative and inclusive.
• We are always open-minded.
• We are from and for the community.
We are an equal opportunity employer and welcome applications from all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Employment Type: Full-Time
Location: Anywhere
Posted: Sept. 8, 2024, 7:36 a.m.
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