The Conversational Channels team at Spectrum creates self-service tools to enhance customer experience through automation. The role involves supporting customer experience requirements, process design, and the development of machine learning solutions, specifically in natural language processing. This position also emphasizes collaboration with cross-functional teams to ensure alignment with company objectives. The successful candidate will play a technical leadership role in data modeling and innovation.
Location: Charlotte, NC
Posted: Nov. 11, 2024, 2:07 a.m.
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