Job description
SUMMARY
NVT Group, through its companies Data Physics and Team Corporation, has been pioneering high-performance vibration testing and signal analysis in the automotive, aerospace, and defense industries for more than 60 years. NVT supports America’s spacecraft and satellite development programs with its innovative engineering. Projects such as NASA’s Orion/Artemis and James Webb Space Telescope are approved for launch only after successfully completing vibration testing on NVT Group systems. Its cutting-edge vibration test systems are trusted by the world’s leading aerospace and defense agencies like NASA, SpaceX, US Armed Forces, and Northrop Grumman for qualification of their ever-advancing technologies.
1.0 SUMMARY
Field Service technician will support DATA PHYSICS and TEAM Service Operations assisting customers in the installation, training, operation, maintenance, troubleshooting and repair of Electrodynamic Shaker & Amplifier systems supplied by Data Physics Corporation. The Field Service Technician will have the opportunity to work across many industries, cultures, and countries presenting technical solutions.
2.0 DUTIES AND RESPONSIBILITIES
· Customer-facing role with excellent and timely communication skills
· Perform emergency on-site equipment repair, troubleshooting, new system installation and annual preventative maintenance and calibration on all Data Physics equipment.
· Accurately completes field service reports
· Requires up to eighteen (16) days of travel per month (50% travel, domestic and international) for customer support. A current and valid passport is required for international travel, along with the ability to pass background security clearances for U.S. Government sites
· Provide installations & technical training on new Electrodynamic Shaker Systems
· Provides Preventative Maintenance to existing customers
· Ability to scope out repairs and identify needed materials
· Ability to read electronic & electrical schematics down to component levels
· Ability to work around high voltage AC & DC power
· Must be mechanically inclined with a strong understanding of electronics & mechanical assembly, diagnostics, and repair
3.0 SKILLS AND SPECIFICATIONS
· Strong customer-facing skills, especially regarding verbal and written communications
· Excellent troubleshooting and problem-solving skills
· Proficient in MS Office (Excel, Word, Outlook)
· Comprehend engineering drawings and electrical schematics
· Ability to evaluate PCBA schematics and layouts and determine best troubleshooting techniques.
· Knowledge of Electrical & Electronics
· Proficiency in diagnosing/troubleshooting of electro-mechanical systems and assemblies down to the component level.
· Proficient in the use and operation of equipment such as oscilloscopes, schematics, electronic & electrical circuits.
· Experience in the operation, repair & maintenance of Electrodynamic Shakers & Amplifiers
4.0 EDUCATION AND QUALIFICATIONS
· Associate Degree or equivalent in Electronics – 6 months to 1 year in related experience and/or training in troubleshooting and repairing of electronic equipment, electronic components & electromechanical systems.
COVID-19 considerations:
We follow CDC guidelines at all times. Most customers require proof of full COVID vaccination status to work onsite
Education:
• Associate (Preferred)
License/Certification:
• Passport (Required)
Willingness to travel:
• 50% (Required)
Key qualifications
· Must Have: Equipment repair, Microsoft Word, Microsoft Office, Associate's degree
· Nice to Have: Schematics
Job Type: Full-time
Pay: From $26.00 per hour
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Schedule:
• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed
Experience:
• Programmable logic controllers: 1 year (Preferred)
• Mechanical knowledge: 1 year (Preferred)
Willingness to travel:
• 50% (Required)
Work Location: On the road
Location: Riverside, CA
Posted: Sept. 16, 2024, 7:27 a.m.
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