The IT Support Service Desk is the central point of contact for IT queries from HC-One staff in care homes, Support Office and remotely. The Service Desk strives to set the standard of behaviour for customer engagement, playing a key customer advocacy role, developing, and delivering services that support our user needs and inform IT Services delivery. The team act as user champions, offering specialist advice and support on IT-related issues while providing customers with the best possible ser…
Location: Faverdale, Darlington
Posted: Sept. 22, 2024, 5:49 a.m.
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