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Licensed Insurance Customer Service Representative

USAA

We are seeking dedicated Property & Casualty (P&C) active producer/agents with an active P&C producer agent license for future insurance customer service opportunities. This role will require working evenings up to 8pm, including a permanent Saturday or Sunday. New training classes start monthly.

As a Licensed Insurance Customer Service Representative, you'll provide customer service, sales, and retention activities for USAA's Property & Casualty personal line products. You will interact with members via phone, email, chat, and social media to provide advice and solutions for insurance products and services.
• Facilitate the member experience by answering inquiries and requests
• Assist members with insurance quotes, new business, policy changes, and coverage provisions
• Identify and assess member needs to provide solutions
• Operate in a contact center environment and maintain engaging member interaction
• Maintain required P&C licenses and state registrations

Applications for this position are accepted on an ongoing basis. USAA is an Equal Opportunity Employer.

Location: Avondale, AZ

Posted: Sept. 22, 2024, 5:41 a.m.

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