College Aide - Freshman- Sophomore
PROGRAM AND JOB DESCRIPTION:
The Bureau of Equitable Health Systems (BEHS) is the healthcare systems bureau of DOHMH situated within CHECW and supporting the strategic plan and vision of the Chief Medical Officer. Our mission is to apply policy, evidence, and practical expertise to improve equity in health care delivery at the individual, organizational, financing, and systems levels. We aim to operationalize the Board of Health's resolution of Racism as a Public Health Crisis by addressing structural racism and intersectional inequities embedded within the healthcare delivery system. The mortality experienced due to COVID-19 made visible the inequities that many New Yorkers experience in accessing the healthcare system; as well as the marginalization of essential health workers.
As we move forward towards an equitable COVID-19 recovery, we need to develop innovative solutions to improve the performance, equity, and efficiency of the healthcare delivery system. BEHS includes the Office of Health Insurance Services (OHIS), which provides community-facing programs and on-the ground programmatic work that maximizes health insurance coverage opportunities and increases access to healthcare and social support services such as assistance with SNAP applications to address food insecurities for all New Yorkers. OHIS has a few high priority community initiatives to roll out and has partnered with the Mayor's Office of Immigrant Affairs (MOAI), New York City Human Resources Administration (HRA), New York City Department for the Aging (DFTA) and Community Based Organizations to assist the uninsured; aged (65 years or older); certified blind; and certified disabled populations residing in the five boroughs through health insurance related education, outreach, and enrollment assistance.
To ensure full compliance of these partnerships, the Bureau of Equity Health Systems seeks to hire a bilingual College Aide to work from our Morrisania Health Center Site.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
Acts as a receptionist for the Office of Health Insurance Services program and interact with walk-ins and clients referred from community and faith-based organizations; the Mayor's Office of Immigrant Affairs, Human Resource Administration, GetCoveredNYC Public Engagement Unit, Consumer Contact Center, Lead Capture Form, DOHMH Article 28 clinics, Early Intervention Program, Neighborhood Health Corps., Navigation Center, and other programs.
Perform a range of clerical and administrative tasks to support the daily operations of the Health Center site.
Data enter outcomes in Salesforce, UEMR, and HICASTS systems.
Assist clients in applying for Supplemental Nutritional Assistance Program (SNAP) through the ACCESSnyc.gov portal.
Participate in continuous job-based learning and keep current on tools, technology and information needed to meet job performance and challenges.
Collaborate with the Site Supervisor on special projects as needed.
Preferred Skills:
Experience in customer service;
Excellent computer skills;
Bilingual(Spanish) a plus.
Why you should work for us:
- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.
Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and
Location: New York, NY
Posted: Sept. 23, 2024, 8:46 p.m.
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