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Senior Account Director

Environmental Resources Management, Inc.

DoyouspeakCMOandCEO?

Areyouoneofthosepeoplewhoseespatterns,generatesideas,knowshowtolayouta vision and inspires others to head down the path with you? Are you jazzed by working with private markets companies to drive greater impact and ESG performance? Andareyouadyed-in-the-woolcommunicatorandmarketer?

If so, meet Shelton Group, an ERM Group company. We are the nation’s leading marketing communications firm exclusively focused on sustainability. We work with Fortune 500 companies as well as the largest private markets investors in the world and their portfolio companies to help them realize a market advantage as a result of their commitments and actions on sustainability. We have a spot open for a Senior Account Director to help our private markets clients identify opportunities, overcome obstacles and properly position themselves as sustainability leaders and drive greater value at exit. The Senior Account Director will help GP’s and portfolio companies see opportunities that might not be obvious, making a data-driven case, and then craft the action plan to get to market. They will also lead internal resources to create the client’s sustainability story and produce assets to tell the story. And they will grow relationships, trust and revenue with those portfolio company clients as a direct result of their actions.

Role Overview:

Senior Account Directors at ERM Shelton are a hybrid – part business management consultant, part communications pro – advising clients in real time about how to leverage sustainability as a business strategy and directing creative and digital team members to craft compelling stories. The Senior Account Director will take the lead in working with GP deal teams, operating directors, and portfolio company CMO’s and sales teams to determine the problems they need to solve and the opportunities they can leverage, and partner with internal resources across ERM to create and propose solutions. This requires maintaining deep, consultative relationships with senior-level client and agency contacts; maintaining a deep understanding of the GP’s value creation programs, portfolio company market positioning, products and competitive set as well as an understanding of our latest market insights and the marketing industry; and becoming both a trusted advisor to GP’s, their portfolio companies, and to ERM and Shelton Group teams. It also requires an ability to ask insightful questions, connect disparate dots, apply research insights and marketing industry knowledge, and think on one’s feet. This role is about creating a vision and repeatable programs for GP clients and the hands-on creation of solutions for clients – and about driving revenue for the company in the process. Additionally, this role oversees client projects, ensuring deliverables are completed in an efficient manner – on time and on budget.

Accountabilities:

Createandmanage marketing, sales and communications strategies for GP operating partners,generateresults for portfolio companies thatmeettheir expectations/achieve stated goals, grow revenue of the client base year-over-year.

Job Responsibilities:

ClientExperience
• Leads senior-level relationships with clients and key ERM & Shelton Group players. Establishes trusted advisor relationships in which clients and colleagues seek out advice and counsel and in which opportunities and ideas are identified and presented.
• Is a strategic partner to GP clients and portfolio companies by demonstrating a deep understanding of their market and business sectors and their specific challenges and opportunities. Provides thought leadership, insights, and perspectives that support client initiatives and align services and solutions with client needs.
• Is a true marketing and business consultant, able to recommend strategic ideas that connect to a client’s business strategy and position the client for market success; able to write and articulate marketing communications plans that allow a client to fully leverage their sustainability commitments and actions to build their brand and/or sell products.
• Maintains existing business relationship with clients by staying closely connected to internal project teams, monitoring progress of ongoing client projects, as needed, and helping to address and resolve promptly, accurately, effectively, and to the client’s satisfaction, any issues or problems that may arise.
• Presents ideas and recommendations effectively, in an engaging, confidence- building manner – both in prepared presentations and extemporaneously in client meetings.

OperationalExcellence
• Regularly analyzes the profitability and growth of assigned client accounts through KPIs and other metrics; utilizes data in decision-making to maintain or improve performance.
• Creates strong and effective internal partnerships with Research and Insights, Creative, M&A, Digital, Decarbonization, Sustainable Supply Chain, Product Sustainability & Circularity, and Client Management teams; collab

Location: Knoxville, TN

Posted: Sept. 26, 2024, 11 a.m.

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