Job DescriptionJob Description
Position Summary:
We are looking for a Natural Language Processing Analyst to join our Professional Services Team. Our NLP Analysts play a crucial role in creating intuitive and intelligent experiences across multiple text and voice channels. NLP Analysts use established NLP tools and features to support conversational experiences that drive business outcomes.
NLP Analysts work on collaborative project teams with conversation designers, business analysts, solution architects, and developers to deliver custom solutions. NLP Analysts interact directly with customers to analyze business objectives, advocate for NLP solutions, and offer mentorship and training that will enable customers to manage their own applications.
MUST HAVE SKILLS
Excellent written and spoken communication skills
An appreciation for constant learning and solutioning
A willingness to take on challenges that are not clearly defined
Strong customer relationship management skills
Understanding of User Experience principles and techniques
Hands-on experience with chatbots and voice assistants
Background in linguistic analysis of conversational language
Ability to explain complex concepts to a diverse audience and advocate for solutions that optimize the capabilities of the Kore.ai platform
Familiarity with G-Suite, Office 365, and collaboration tools like MS Teams and Slack
OTHER SKILLS WE'D APPRECIATE
Training in computational linguistics. Knowledge of deterministic and probabilistic models.
Experience building ML model data sets.
Experience in data analysis. Including cleaning, classification and labeling.
Experience fine tuning ASR and TTS models, background in speech acoustics.
Well versed in prompt engineering and LLM fine-tuning.
Programming capabilities in JavaScript & Python.
Expert users of Kore.ai XO, Dialogflow, Rasa and other chatbot platforms.
An understanding of text processing pipelines
Company DescriptionK-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years.
Why K-Tek
K-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right".
Vision / Mission
At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right.
K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300+ consultants working at different client s sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success.Company DescriptionK-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years.
Why K-Tek
K-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right".
Vision / Mission
At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right.
K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300+ consultants working at different client s sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success.
Location: Philadelphia, PA
Posted: Sept. 26, 2024, 11:15 a.m.
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