Voya Financial is searching for an AVP Client Service Specialist to join our team and help us provide exceptional customer service to our clients. The AVP Client Service Specialist will be responsible for responding to customer inquiries and resolving customer complaints and issues, in addition to providing support to other Client Services teams. We are looking for a customer service professional with strong interpersonal and communication skills who can provide exceptional service to our customers.The ideal candidate must possess a Bachelor’s degree in business, finance, or a related field, at least five years of experience in customer service, and a proven track record of delivering exceptional customer service. The candidate must also have experience in problem solving and the ability to manage multiple tasks and prioritize accordingly. The AVP Client Service Specialist should have a positive attitude and the enthusiasm to work in a fast-paced environment.If you have the qualifications and passion to help make a difference in providing exceptional customer service, we’d love to hear from you.
Responsibilities:
Respond to customer inquiries and resolve customer complaints and issues.
Provide support to other Client Services teams.
Utilize strong interpersonal and communication skills to provide exceptional customer service.
Possess a Bachelor’s degree in business, finance, or a related field.
Have at least five years of experience in customer service.
Possess a proven track record of delivering exceptional customer service.
Have experience in problem solving and the ability to manage multiple tasks and prioritize accordingly.
Maintain a positive attitude and the enthusiasm to work in a fast-paced environment.
Voya Financial is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Atlanta, GA
Posted: Sept. 30, 2024, 4:38 p.m.
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