Company Summary:
PuppySpot is the leading puppy adoption service in America.
We combine our passion for puppies with a commitment to excellent service and delivering unconditional love in an empathetic, thoughtful, and expert way. Our team works closely with a national network of carefully vetted breeders to ensure that our customers can find their perfect puppy, and that the puppy arrives at their door ready to love and be loved.
Our culture is fun and focused on constantly improving our ability to serve and support each other, our customers, our breeder partners, and of course, our puppies. While we share a passion, we also embrace differences. In hiring we are an equal opportunity employer that considers all qualified applicants equally, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Finally, we don’t take our leadership position for granted. We are committed to being the best in the business, at being the perfect puppy people.
• PuppySpot is a fully remote company. We allow employees to work from anywhere nationwide
Job Description:
$$ BASE SALARY + UNCAPPED COMMISSION $$
REMOTE SALES JOB
MUST HAVE ABILITY TO WORK FROM HOME
• Laptop – Mac or Microsoft
• Internet – wifi or ethernet
• Phone
• Webcam
• Headset – optional
Do you have a passion for puppies and interested in delivering happiness to families?
Responsibilities:
• Handle customer contacts which involves answering questions, educating families, and placing puppies through online chat, phone, email, and SMS
• Convert warm leads to revenue through building value proposition and urgency in the sale
• Expertly track and exceed KPIs, including monthly placements and additional ancillary products
• Make outbound, lead, and follow-up calls to potential customers by telephone to qualify leads and place puppies with additional services.
• Answers inbound sales lead calls to convert calls into sales
• Helps families choose the best puppy by serving as an expert to match lifestyles with breeds (size, temperament, hypoallergenic, energy, trainability)
• Assist customers in understanding the PuppySpot difference value ads, such as 10-year health commitment, no puppy mill promise, industry-leading standards, and safest puppy travel packages
• Recommend additional products for the new puppy, such as PupPack, AKC Reunite registration, virtual vet visits, and insurance
• Solve all problems with a customer-first mentality and out of the box thinking when required
Skills and Experience
• Bachelor's degree OR 2+ years as a high performing salesperson
• Strong phone presence and experience dialing dozens of leads per day
• Fast-functioning computer user to manage CRM and virtual phone system
• Highly adaptable and able to work in a startup environment where things change quickly
• Excellent written and verbal communication skills - no fear of the phone or chat Ability to effectively prioritize tasks and manage time in a fast-paced environment
Benefits/Perks:
• Full medical, vision, and dental insurance
• Pet insurance
• 401(k) retirement savings plan with company match
• PTO & paid holidays
• Flexible spending account (FSA)
• Network of complimentary employee discount programs
• Financial wellness tools / Education and Health Support
• Growth opportunities
• Friends and Family Discount on any PuppySpot puppy
Pay
• Base Salary: $33,280
• On-Target Total Compensation: $63,313
Think you have what it takes to be PuppySpot’s B2C Consultative Sales Specialist? Please send us your resume today.
Job Type: Full-time
Pay: $33,280.00 - $120,000.00 per year
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance
• Work from home
Schedule:
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed
License/Certification:
• Driver's License (Preferred)
Work Location: Remote
Location: Anywhere
Posted: Oct. 2, 2024, 6:57 a.m.
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