Main Areas of Responsibility Your responsibilities will include: Providing high-quality technical IT support, advice and guidance Ensuring that all IT support needs are logged appropriately Retaining ownership of support tickets and keeping staff updated on their status Ensuring that IT support tickets are resolved within the target resolution time Rerouting or escalating IT support tickets where necessary Identifying, implementing and documenting workarounds for desktop related problems within…
Location: Beddington, Croydon
Posted: Oct. 4, 2024, 8:49 p.m.
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