Job Listings

Lead MLOps / LLM Ops

Company 1 - The Manufacturers Life Insurance Company

The Opportunity

The Lead MLOps / LLM Ops will own the design, recommendation & implementation of platform, infrastructure and best MLOps/LLMOps practices to support all data science teams and projects in US Segment Advanced Analytics! Directly report of Head of US Segment AI/Advanced Analytics, this role will closely work with multi-functional teams such as IT, Data Office, Operation, Sales & Distribution, etc. to strategize and implement AI/Advanced Analytics applications and deployment. It's a unique position to bring innovative ideas (such as Gen-AI solutions) to life and have business impact directly with sound architecture, effective MLOps/LLMOps processes and comprehensive controls!

Responsibilities
• Design and implement optimal MLOps framework, standards, and guidelines, maintaining the central GitHub MLOps repository, driving adption and fostering a community around it.
• Work closely with Data Scientists, Data & Platform Engineers, Architects and IT partners to design and implement MLOps /LLMOps processes to enable seamless deployment, integration with systems and monitoring of AI models on cloud environment.
• Lead and manage high-quality Generative AI tech development (prompt engineering, RAG applications, and fine-tune LLM models to meet business need) and streamline Generative AI model development and deployment using Azure infrastructure and capabilities like Azure AI studio
• Manage and architect AI solutions and deployment with systematic approach to allow implementation at-scale
• Continually assess maturity of teams MLOps/LLM Ops tools and practices, establish and drive standard methodologies for model versioning, testing, and monitoring to ensure the reliability and performance of AI/ML solutions
• Jointly shape the global rollout of Continuous Monitoring capabilities, working closely with cloud and 3rd party vendors ensuring reliability and scalability, and maintaining comprehensive documentation of MLOps processes and procedures
• Develop close partnership with Data Science Teams, Data Office and IT partners, foster strong collaboration
• Stay up to date with the latest advancements in machine learning and MLOps /LLMOps techniques, closely follow industrial trend, and contribute to the continuous improvement of our machine learning capabilities.

What motivates you?
• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for
• An advanced degree in Data Science, Computer Science, Engineering, Physics, or Statistics and Math
• Minimum of 5 years of combined experience as an ML engineer, DevOps engineer, system architect or lead data scientist in Big Data ecosystems or similar distributed or public cloud platforms.
• Proven experience as a Data/ML Engineer, with a strong focus on MLOps, design and productionize code through the DevOps pipeline (git, orchestration pipelines, code reliability security scanning ) to enable seamless deployment and monitoring of machine learning models
• 2-3 years hands-on experience with Azure tech stack, particularly Databricks and MLFlow, including Azure AI studio, Langchain, Vector stores. Experienced in Azure OpenAI and open-source models like Llama.
• Experience in deploying ML models either via native infrastructure (such as Azure DevOps etc.) or 3rd party MLOps platforms.
• Strong software development skills, familiar with C/C++/Java, proficiency in Python and SQL, hands-on experience with Azure ML, Databricks, AWS, etc.
• Experience with Generative AI, prompt engineering, and RAG applications
• Solid understanding of modern Cloud tech, bridge Data Science solution and IT system integration
• Solid understanding of machine learning algorithms, statistical modeling, and data analysis techniques.
• Strong partner management, ability to translate sophisticated technical topics into business language, presentation skills, and an ability to balance a sense of urgency with shipping high-quality and pragmatic solutions.
• Strong problem-solving skills and a passion for using AI to drive business impact

Preferred Qualifications
• Experience with LLMs (extractive and generative), fine-tuning, and operationalizing LLM pipelines.
• Familiarity with higher-level trends in LLMs and open-source platforms.
• Experience in building and maintaining a centralized code base or framework used by multiple teams will be a plus.
• Experience with infrastructure as code like Terraform.
• Excellent communication and presentation skills in English, both verbal and written.
• Bachelor's or Master's degree in Computer Science, Engineering, or a related f

Location: Boston, MA

Posted: Oct. 4, 2024, 8:52 p.m.

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