About Us: We pride ourselves on providing exceptional services to our clients. Our innovative solutions and dedication to customer satisfaction have positioned us as a leader in our industry. We are expanding our team in the region, and are looking for enthusiastic, customer-focused individuals to join us as Client Support Representatives.
Job Description: Are you passionate about helping people and solving problems? Do you thrive in a dynamic, fast-paced environment? If so, we want you on our team! As a Client Support Representative with our team. You will be the first point of contact for our valued clients, providing them with top-notch support and ensuring their needs are met.
Key Responsibilities:
• Provide exceptional customer service with every interaction with customers and clients
• Resolve client inquiries and issues promptly and effectively
• Maintain detailed and accurate records of client interactions
• Collaborate with team members to improve processes and enhance the client experience
• Stay up-to-date with product knowledge and industry trends
Qualifications:
• High school diploma or equivalent required; associate’s or bachelor’s degree preferred
• Proven experience in a customer service or support role
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Proficiency in using computer systems and CRM applications
Why Join Us?
• Competitive Compensation: We offer a competitive compensation package with opportunities for bonuses and incentives
• Career Growth: We provide ongoing training and development opportunities to help you grow in your career
• Positive Work Environment: Join a supportive and friendly team where your contributions are valued
• Convenient Location: Our office is easily accessible!
How to Apply: Ready to take the next step in your career? Apply now and become a part of our dynamic team! Click the "Apply Now" button to submit your resume. We look forward to hearing from you!
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Schedule:
• 8 hour shift
• Day shift
• Monday to Friday
Work Location: In person
Location: Quincy, MA
Posted: Oct. 7, 2024, 9:29 a.m.
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