Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on call schedule for service technicians. Maintain customer database with current information. Maintain and create maintenance service contracts. Clear and concise communications with department managers, employees and company customers, including keeping customers appraised as to company schedule and requested lead-times. Provide accounting with maintenance contract billing information. Prepare service invoices for processing.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Schedule:
• 8 hour shift
Experience:
• Customer service: 2 years (Required)
• Administrative experience: 2 years (Required)
• HVAC or similar field: 1 year (Preferred)
Ability to Relocate:
• Middleboro, MA 02346: Relocate before starting work (Required)
Work Location: In person
Location: Middleborough, MA
Posted: Oct. 7, 2024, 9:29 a.m.
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