At Formic, we’re on a mission to revolutionize American manufacturing and create more abundance in the world. We believe in continuing the American legacy of innovation by making automation accessible to all manufacturers and increasing their factory productivity by 10x.Built upon deep expertise in robotics and manufacturing, our unique Pay-for-Productivity robotics solutions combine the best automation technology, tools, and uptime services for manufacturers, paving the way for a new era of supercharged efficiency and competitiveness.As the world faces growing pressure from rising costs and labor shortages, Formic is a uniquely powerful tool in overcoming these challenges. Fueled by our vision for a resurged “Made in America,” we’re growing fast - achieving 70% quarterly growth in customer count and ARR, with ~30% of our customers having already deployed multiple systems.Supporting us in our mission, with investments thus far totaling over $60 million, are backers including Blackhorn Ventures, Mitsubishi HC Capital America, NEC, Lorimer Ventures, Translink Capital, Alumni Ventures, FJ Labs, Lux Capital, Initialized Capital and founders of multiple Fortune 50 companies.About the Solutions Engineering team:Solutions Engineering is dedicated to helping our customers address production challenges by developing automation solutions that deliver superb production outcomes. The team collaborates with prospective customers and the Formic sales team to scope out and understand challenges, identify the value drivers for the customer, and develop a fully managed Robotics as a Service solution with cost reductions and a positive ROI on Day 1.As a Solutions Engineer, you will serve as our customers' first pre-sale technical and applications point of contact, advocating for their success and navigating the requirements of their production operation, and key technical and operational value drivers. You will establish credibility in both production and technical expertise with prospects by rapidly developing an understanding of their production goals, challenges, and needs. You will leverage that understanding to serve as a consultative partner, providing customers with a solution, context, and guidance on the best path forward to optimize their production.Additionally, you will partner with Formic’s Deployment team by completing successful project handoffs that facilitate rapid turnaround and enable us to cross-functionally deliver the value of the solution you developed. This position is highly impactful in Formic’s mission to be a valued partner in enabling customers’ adoption of automation, and you will be a key driver in our customers’ first steps along their automation journey.As a Solutions Engineer, you will:Partner with prospective customers, sales, and cross-functional internal teams to understand customer needs and develop an understanding of our prospects key production and manufacturing challenges.Conduct technical discovery calls in partnership with Sales team to understand needs and gather requirements.Analyze production requirements, value drivers, project constraints, drawings, CAD data, parts lists, and other production and technical specifications to rapidly develop scopes of work and prospective solutions.Scope and develop automation solutions from Formic’s portfolio of standard automation products that deliver a prospect’s desired production outcome.Build and deliver automation solution proposals and pricing.Iterate solutions & proposals as needed to align with feedback from prospective customers, Formic sales team members, and Formic’s cross-disciplinary teams.Meet with prospective customers’ senior and executive management teams to review proposals and drive sales opportunities to a successful close.Facilitate project handoffs from Sales/Solutions to Deployment.Effectively manage multiple projects/proposals at once.Recommend changes in procedures, design, or equipment where necessary.Leverage understanding of customers’ businesses and feedback to identify gaps in Formic’s technical, operational, and commercial offerings.Communicate insights and feedback to Head of Solutions, Head of Sales, and Head of Deployment.Visit customer sites in person as needed.What makes you a great fit:3+ years of production or operational management responsibility in a consumer packaged goods (CPG), food production, manufacturing, or packing or packaging environment.2+ years of responsibility overseeing end of line packing and packaging activities.Technical or Engineering degree in a discipline that is relevant to manufacturing/packaging automation.Familiarity with one or more segments of end of line packaging factory automation, preferably palletizing and/or case packing, with a firm understanding of the production and operational impacts of deploying turnkey automation systems.Familiarity and experience with CAD drafting required.Experience in a consulting, consultative sales, technical sales, or similar environment is
Location: Illinois
Posted: Oct. 23, 2024, 9 a.m.
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