ProStaff Workforce Solutions is seekingahighly skilled and detailed orientedTechnical Support Lidar Technician for privately owned manufacturing company in Richardson, TX. If interested, we would be excited to connect and discuss this opportunity in more detail.
Contract-to-Hire
Schedule: Monday - Friday – 8 am – 4:30 pm
Responsibilities
• Provide technical support and customer service for lidar products via phone, email, and other communication channels.
• Troubleshoot and resolve product issues by effectively diagnosing problems and providing appropriate solutions.
• Collaborate with cross-functional teams to address complex customer inquiries and ensure timely resolution.
• Educate customers on the installation, calibration, and operation of our lidar products.
• Document customer interactions and maintain accurate records of support cases.
• Analyze customer feedback and usage data to identify potential product enhancements or improvements.
• Generate and maintain technical documentation, including troubleshooting guides and FAQs.
Requirements
• Associate degree in electrical engineering, electronics, or related field
• Proven experience in a customer service or technical support role.
• Prior experience in Lidar technology and system troubleshooting.
• Excellent communication skills, both verbal and written.
• Ability to work independently and in a team-oriented environment.
• Strong problem-solving and analytical skills.
• Attention to detail and strong organizational skills.
About ProStaff Workforce Solutions
We are a fast growing and successful agency that treats all its clients and candidates with a personal touch. ProStaff Workforce Solutions is a group of industry experts—many hailing from larger agencies—who know their business well and enjoy working in a more hands-on and flexible environment, with attention to detail. Our mission is to match quality people with quality jobs and quality companies to maximize productivity and profitability. We develop long-term relationships and provide a level of customer service and expertise that instill confidence and trust in our client companies and candidates.
Our Values
• Integrity
• Commitment
• Quality
• Diversity
Benefits for eligible employees
• Direct deposit
• Weekly pay
• Medical benefits
• 401(k) Plan
Please visit us at https://www.prostaffworkforce.com/ to explore all opportunities.
#IND3
Skills:
Analysis Skills, Calibration, Communication Skills, Consulting, Cross-Functional, Customer Relations, Customer Support/Service, Customer Training, Customer/Client Research, Detail Oriented, Diversity, Electrical Engineering, Electronic Engineering, Frequently Asked Questions (FAQ), Health Plan, Identify Issues, Light Detection and Ranging (LiDAR)\Laser Detection and Ranging (LADAR), Manufacturing, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Productivity Management, Profit & Loss, Record Keeping, Resolve Customer Issues, Team Player, Technical Support, Technical Writing, Time Management, Writing Skills
About the Company:
ProStaff Solutions
ProStaff is unlike other staffing or recruiting agencies.
We are a fast growing and successful agency that treats all its clients with a personal touch. Headquartered in South Amboy, ProStaff Solutions is a small group of industry experts—many hailing from larger agencies—who know their business well and enjoy working in a more hands-on and flexible environment, with attention to detail.We all pick up the phones, so it’s not unusual to get our executives on the line when you call. We want to be accessible and accountable to you.
What makes us unique?
Customer service and responsiveness are required of everyone who works at ProStaff. Our mission is to bring the right people to the right job every time. This is not easy, but it can be done.
To accomplish this, we make the effort to learn about your needs and use a careful screening process before we do any introductions. We value your time. If we bring you the wrong candidates or send you to the wrong companies, we’re not doing our job.
ProStaff can handle rush orders with skill, but we always understand our clients before proceeding. That’s why many people are loyal to us. We have worked with blue chip names such as Bed, Bath and Beyond and US Foods, as well as internet-based newcomers such as Blue Apron and Burlington Coat Factory.
Underlying ProStaff’s success are these values:
• Hard work
• Integrity
• Honesty
• Helping the communities we serve
When we uphold our values, ProStaff Solutions Maintains Its good name–which is of utmost importance to us. It’s the heart of our business.
Company Size:
100 to 499 employees
Industry:
Staffing/Employment Agencies
Founded:
0
Website:
http://prostaffnj.com/
Location: United States
Posted: Oct. 14, 2024, 8:38 a.m.
Apply Now Company Website