The clients ServiceNow team is looking to hire a new senior experienced ServiceNow Developer/Administrator to complement our existing development team of 5.
Our intent is to convert this contractor to an FTE after 6 months if we are happy with their work and expertise and feel they are a good fit. I have listed the information below we are looking for in a senior-experienced candidate:
REQUIRED:
• Reside in the state of Texas.
• Convert to FTE after 6 months of engagement.
• Above 7+ yrs are required and W2 only.
Experience:
• 5 years of experience in Software Development Lifecycle Methodology including Software analysis, development, implementation and documentation.
• 2 years of experience in ServiceNow administration and application implementation (e.g. Change, Incident and Service Catalog, etc.)
• 6 years of experience in ServiceNow or other ITSM Tools
• Service management, workflow training and development of technical documents
• Development in client-side technologies (e.g. JavaScript, angular.js, etc.)
• Implementation of single sign-on
• Experience upgrading ServiceNow
• Experience overseeing and managing enterprise change control processes
• Three (3) years of experience providing customer service in an IT environment
Duties and Responsibilities
• Service Management / ServiceNow Administration & Development 55%
• This will include: analyzing complex problems, designing maintainable solutions, building/coding solutions in the ServiceNow platform to address customer needs, as well as conducting code reviews to ensure system integrity with peers, maintaining existing applications and implementing additional applications, being familiar with Client Scripts, Business Rules, Data Policies, and Access Control Lists, scripting experience (preferred), writing SQL reports/queries and upgrading the ServiceNow Platform on a regular basis.
• Provide technical support to ServiceNow Administrators and business unit personnel in executing and managing test processes and establishing the environments used to conduct testing of final deliverables.
• Release Management 20% Oversees release activities of assigned applications with all appropriate areas including business customers. Identifies all deliverables included in the implementation and verifies that deliverables are ready to be installed in the environment.
• Determines the cause of application or environment problems by gathering information related to the problem; identifies appropriate resolution options; obtains appropriate approval; and coordinates the execution of the selected option.
Location: Fountain Valley, CA
Posted: Oct. 10, 2024, 7:25 p.m.
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