Location: USA/Canada (remote) | Ready to cover PDT time zone
Form of employment: Contract of employment or B2B contract (self-employed).
We are a fast-growing tech company created by experienced international talents. Our product is a top-rated, AI-driven customer service platform for small and medium businesses. Our long-term goal is to create a frictionless customer experience for individual users and, at the same time, help entrepreneurs worldwide grow their businesses by supporting them with a top-notch, sales-increasing tool. We aspire to become the category-defining company of the AI era of customer success and are in a good position to achieve it.
Here are a few facts about us:
• We are among the Top 50 AI and Customer Service Products in G2’s Best Software Awards 2024. We currently rate at 4.7/5 in Shopify and G2.
• Every month, our widget is viewed by 350 million unique users, which is 4% of the global population,
• The new Tidio AI feature (Lyro) - answers up to 70% of customers’ questions in seconds and is available to users even on a free plan. It’s a real AI revolution! 🚀🤖
• We currently hire over 170 fantastic people.
• In 2022, we secured $25 mln in a Series B Investment round (check 👉TechCrunch’s article)
• In June 2023, our monthly MRR exceeded $1M.
We are looking for a Senior Account Executive to join our international team, which currently includes an SDR, Account Executives, and a Sales Operations Manager. In this role, you will have the opportunity to significantly contribute to shaping our sales processes and sharing your expertise with team members. We are looking for someone with a pioneering spirit who excels in outbound sales and has a proven track record in the SMB sector. This role blends contribution to our active sales efforts along with the opportunity to oversee and coach our team of Account Executives.
By joining us, you will play a crucial role in driving our global expansion and influencing the future of our sales initiatives. If you have a passion for sales, a knack for innovation, and a desire to mentor others, we encourage you to apply and become a key part of our growth journey.
As a B2B SaaS Senior Account Executive, you will:
• build a pipeline of opportunities from inbound leads and cover the full sales cycle
• identify and pursue new business opportunities through outbound sales efforts
• close deals with a focus on the net revenue added each month
• be involved in creating processes, playbooks and mentoring team members
• serve North America-based clients and be able to cover the PDT time zone (8 AM to 4 PM)
• manage upsells in collaboration with the customer success managers
• create relationships with our top clients and new sign-ups
• create impactful email and outreach campaigns for your book of business
You are the perfect fit if you:
• have professional experience (min. 5 years ) in a SaaS Account Executive role selling to various industries and sectors
• have a proven track record of success in fast-paced, high-volume SMB sales as well as experience handling larger upmarket opportunities and a strong emphasis on outbound sales strategies
• feel passionate about sharing knowledge and participating in improving processes creating sales playbooks
• already gained some experience in coaching, mentoring, and leading by example the team of sales professionals
• have experience in selling to US-based clients
• English proficiency at C2 or equivalent
• ability to build mutually beneficial relationships
• are familiar with Hubspot, Totango, Gong, or similar platforms
• team leader or sales coach experience will be a big plus
We would like to offer you:
• Form of contract according to your preferences (B2B or contract of employment)
• Work with an experienced team that continually shares knowledge and is not afraid of testing new solutions
• Great development opportunities – company-supported courses and conferences
• Some flexibility in working time – you can manage a workflow in a way that you find the most effective
• 26 days off guaranteed in a year;
• Possibility to work 100% remotely or book a Regus coworking space in your city
• Individual work tools – Macbook Pro, Dell screen, JBL headphones? You can tailor the equipment to your needs
• Mental well-being program – individual therapy sessions and resources for employees
• Free access to one of the most popular e-book/audiobook services
• Regular integration events (company-wide meetings, team reunions)
What happens when you send your resume?
• We will study your CV - if it meets our expectations, you will be asked to record a 2-minute video that answers a question: “Why are you the best candidate for this position?”
• Online interview with a Recruiter
• Work sample - to get to know your skills better in a more practical way
• Final interview with a Hiring Manager
• Offer and fireworks!
Don't hesitate and apply right away!
Diversity Statement
One of Tidio’s core values is to play fair. Therefore, we
Location: Anywhere
Posted: Oct. 10, 2024, 7:26 p.m.
Apply Now Company Website