We believe that hospitality is a transformative art — that this “place” can do more than inspire and nurture its guests, team, and partners. It can inspire an entire city, country, and world. By captivating the hearts and imaginations of a new generation with renewed passion, purpose, and intention, we’re building a hospitality company and place that celebrates humanity. Where we can be a source of hope, care, and delight. Where people are inspired to be the best version of themselves — kinder, more open, and more gracious. And, that we have the power to carry that spirit with us into our hearts, lives, communities, and everywhere we go. Job Description While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position. GENERAL EXPECTATIONS: Act with integrity, honesty and knowledge that promote the culture and values of Sorelle. Ensure that all guests feel welcome and are given responsive, professional, gracious service at all times Maintains clean and organized work stations that are cohesive with the restaurant’s philosophy, culture, and standards of excellence. Recognize or seek areas for staff and restaurant improvement and offer positive solutions for change. Operate within the restaurant on a daily basis with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative. Understand completely all programs, procedures, standards, specifications, guidelines and training programs. Understand philosophy of management and owner. Displays consistent attention to detail and follow through of all restaurant policies. Represents the restaurant professionally through effective communication, cooperation and relationships with all business partners. ESSENTIAL JOB FUNCTIONS: (Includes but is not limited to the following duties. Other duties may be assigned): Understand and perform job duties to the expectations of Sorelle and the restaurant Service, Food, Beverage, and Wine manuals. Perform all side work applicable to assigned station. Participate in Pre-Shift meetings and learn new menu items. Welcome all guests and ensure guests receive responsive, professional, and gracious service at all times. Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have. Liaise with server to ensure communication at all times about wants and needs of guests. Busses tables. Sets tables. Stocks stations. Performs Bread service. Serves and refills water. Prepares and serves coffee and tea. Maintains the cleanliness of the dining room. Stocks and organizes linen. Polishes china, glass and silverware. Maintain a clean, safe environment all times in the Dining Room and all service stations. Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the restaurant employees and guests. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the restaurant. Perform set up duties as requested to include side stations, storage areas and food staging area. Perform general cleaning tasks utilizing cleaning to adhere to health and safety standards. Fold napkins for meal periods to maintain an adequate supply. Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests. Operates as a member of the team, helping others and requesting help as needed. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills and abilities. Must be able to speak and understand the primary language(s) used in the workplace. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must have complete knowledge of and use the service guidelines outlined in the Server Assistant Manual. Further duties not currently listed in this outline may be added at the manager’s discretion. REQUIRED QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum 1-2 years of fine dining service experience. Knowledge of service and food and beverage, and thorough knowledge of fine dining, service procedures and functions. Clea
Location: United States
Posted: Oct. 20, 2024, 11:29 p.m.
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